Assistant Manager

Dunkin Donuts, founded in 1950 by Bill Rosenberg in Quincy, Massachusetts, has evolved into the world's leading baked goods and coffee chain. With over 3 million customers served daily, the brand offers 52 varieties of donuts, a broad selection of coffee beverages, along with bagels, breakfast sandwiches, and other baked goods. Since licensing its first franchise in 1955, Dunkin Donuts has become a staple in fast food and quick-service restaurants worldwide, committed to delivering fast, friendly service and delicious products.

As a locally owned and operated Dunkin Donuts franchise, we pride ourselves on fostering a fast-paced, high-energy environment where employees engage with loyal customers every day. We are dedicated not only to our customers but also to our staff, ensuring an environment that supports growth, teamwork, and success. Our franchise values hardworking and enthusiastic employees, providing opportunities to learn, develop, and advance within the company.

The Assistant Manager role is a pivotal position responsible for directing the overall restaurant operation. This means leading a team to deliver exceptional customer service while managing the store’s financial performance. The Assistant Manager works closely with Team Members to cultivate a positive, team-oriented work environment through effective training, communication, and leadership. This role requires a professional approach to interactions with customers, employees, and corporate management, serving as a role model by adhering to all relevant labor and health regulations and upholding company and brand standards.

The Assistant Manager is expected to drive sales and profitability by effectively executing the company’s business plan. This involves not only managing day-to-day operations but also fostering teamwork, maintaining integrity, honesty, and accountability in all business activities. The successful candidate will demonstrate excellent communication skills, leadership capabilities, financial literacy, and the ability to perform under pressure while multi-tasking.

Working with us means joining a team-focused environment that promotes growth and offers competitive wages. Our franchise is committed to supporting employees who demonstrate hard work and dedication, offering significant opportunities for advancement within the company. If you are eager to work in a dynamic, customer-centered fast food setting, love to lead teams, and can manage operational excellence, we encourage you to apply and become an integral part of our Dunkin Donuts family. Please note that employment with us is directly with the franchise owner, and the franchisee is the sole employer.