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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
performance bonuses
Career development opportunities
flexible scheduling

Job Description

Our establishment is a vibrant and customer-focused restaurant committed to delivering exceptional dining experiences. With a reputation for quality food and outstanding service, we strive to create an inviting atmosphere where customers feel valued and satisfied. As a leading name in the foodservice industry, we emphasize teamwork, professionalism, and employee development to maintain high standards and foster growth. We take pride in our commitment to food safety, customer satisfaction, and operational excellence, ensuring all aspects of the restaurant run smoothly and efficiently at all times.

The role of Assistant Manager is pivotal within our organizational structure, as it involves overseeing daily restaurant operations and ensuring compliance with all company standards. This position is designed for a proactive leader who is passionate about delivering excellent customer service while managing resources effectively. The Assistant Manager will be heavily involved in various functions, including shift management, employee supervision, inventory control, and financial reporting. This role is ideal for individuals with strong leadership and communication skills, a positive attitude, and a proven track record of developing people and fostering a motivated team environment. By leading by example and maintaining a supportive management style, the Assistant Manager helps elevate the dining experience and contributes significantly to the restaurant's growth and success. The ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail is critical. This full-time position offers opportunities for professional growth within a dynamic and supportive company dedicated to both employee satisfaction and high-quality customer service.

Job Requirements

  • High school diploma or GED
  • 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including profit and loss responsibility
  • basic personal computer literacy
  • must pass background check criteria and drug test
  • must have reliable transportation
  • able to tolerate standing, walking, lifting up to 50 lbs

Job Qualifications

  • High school diploma or GED
  • 2-4 years supervisory experience in fast food, quick service restaurant, food service or retail environment including profit and loss responsibility
  • basic personal computer literacy
  • strong leadership and communication skills
  • ability to build and lead a motivated team
  • positive attitude
  • ability to handle escalated customer support situations effectively

Job Duties

  • Shift management - ensure that shift managers and team members complete their tasks
  • scheduling shifts and deployment of team
  • ensure that customers have a positive dining experience and provide customer support in escalated situations
  • supervises employees, develops employees and trains new hires
  • ensure that employees consistently provide excellent service
  • address performance issues
  • ensure that the restaurant is a safe place for employees and customers
  • create a strong food safety environment
  • manage inventory and monitor the effective execution of company policies
  • optimize profit and control costs

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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