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Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $51,994.00 - $73,530.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Profit sharing
monthly bonus potential
Medical insurance
Dental Insurance
Vision Insurance
401k with match
Paid vacation
Paid sick leave

Job Description

Flynn Group, founded by Greg Flynn, began its journey in the hospitality industry in 1999 with the acquisition of eight Applebee's restaurants. Over the last two decades, Flynn Group has grown rapidly by both creating new stores and acquiring existing franchise operators, now holding the distinction as the largest Applebee's franchisee in the world. With over 460 Applebee's locations spread across 24 states in the U.S., Flynn Group has established a strong foundation in the restaurant business that has allowed it to expand into multiple other brands, industries, and countries. This growth reflects the company's commitment to excellence, innovation, and a diversified portfolio in the food service and fitness sectors.

Flynn Applebee's is just one of the seven premier brands under the Flynn Group umbrella. Flynn Group also proudly operates well-known, iconic brands such as Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The company’s mission is to be the premiere operator within each brand it manages by focusing on core values including Care Genuinely for People, Play like a Champion, and Win as One. These principles foster a positive work culture and help deliver exceptional guest and team member experiences.

The Applebee's Assistant Manager role is integral to the success of the restaurant, involving comprehensive engagement in daily operations. This position requires a dynamic leader who can inspire both guests and staff by delivering exceptional service and creating an enjoyable atmosphere. The Assistant Manager works closely with the General Manager and Area Director to ensure smooth operations, customer satisfaction, and compliance with company standards and policies.

Responsibilities encompass managing customer service, maintaining inventory, scheduling staff, upholding safety and sanitation standards, and addressing issues promptly and effectively. The role is hands-on; Assistant Managers are expected to fill in various team member positions whenever necessary, including cooking, bartending, and seating guests. This versatility helps maintain seamless restaurant functioning and supports team cohesion.

Compensation for the Applebee's Assistant Manager ranges from $18.18 to $25.71 per hour, which translates to approximately $51,994 to $73,530 annually based on a 50-hour workweek. Additional incentives include potential monthly bonuses depending on location, profit sharing, and competitive wages. Benefits include medical, dental, and vision insurance, 401k plans with company match, paid vacation, and sick leave. Flynn Group prioritizes a supportive and inclusive work environment, providing reasonable accommodations for applicants with disabilities.

Physical demands for the role include working varied shifts, including weekends, standing and moving for up to ten hours at a time, lifting up to 50 pounds safely, and possessing manual dexterity to use tools and equipment. Effective communication skills, both in reading and writing, are necessary to ensure efficient team and guest interactions. Assistant Managers participate in development programs aimed at enhancing leadership skills and are actively involved in employee training, evaluation, and performance management.

Flynn Group is dedicated to maintaining a diverse and inclusive workforce and encourages all qualified individuals to apply. By joining Flynn Applebee’s team as an Assistant Manager, candidates will be part of a dynamic, growth-oriented company that values dedication, teamwork, and a passion for delivering outstanding guest experiences.

Job Requirements

  • High school diploma or equivalent
  • Minimum 2-3 years of restaurant management experience
  • Ability to work various shifts including weekends
  • Ability to stand and move for up to 10 hours per shift
  • Ability to lift up to 50 pounds safely
  • Effective reading and writing skills
  • Manual dexterity to use small tools and equipment
  • Willingness to work in various restaurant positions as needed
  • Compliance with local, state and federal laws

Job Qualifications

  • At least 2-3 years restaurant management experience
  • Serve Safe Food certification preferred
  • Serve Safe Alcohol certification preferred
  • Strong leadership and team management skills
  • Excellent communication and problem-solving abilities
  • Ability to work well under stress and handle multiple responsibilities
  • Commitment to uphold company values and guest service standards
  • Familiarity with safety and sanitation procedures
  • Experience in employee development and performance management

Job Duties

  • Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
  • Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs
  • Ensures the immediate response and correction of all verbal guest complaints to self and staff
  • Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
  • Maintains departmental inventory levels
  • Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
  • Effectively schedules employees to meet sales demands
  • Maintains effective safety and security programs
  • Promotes and leads restaurant organization, cleanliness and sanitation
  • Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs
  • Promotes quality recruitment and referrals of potential team member and management candidates
  • Promotes Flynn | Applebee's training procedures for new managers
  • Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
  • Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations
  • Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
  • Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
  • Assures compliance with company policies, practices and procedures
  • Responsible for controlling cost in assigned department
  • Compliance with local, state and federal laws, regulations and guidelines
  • Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
  • Responsible for preparing and submitting accurate daily paperwork
  • Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
  • Provides a role model for managers and employees
  • Develops self on all store related technology
  • Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc.
  • Uses the Management Development Program for continuous growth of leadership skills and proficiencies

Job Criteria

Experience

Mid Level (3-7 years)


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