Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $21.50
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Work Schedule

Standard Hours
Flexible
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Benefits

Paid Time Off
Holiday pay
Medical insurance
prescription drug coverage
Health Savings Account Contributions
Dental Insurance
Vision Insurance
401(k) savings plan
Company provided uniforms and tools
Tuition Assistance
Certification assistance
back-up child and elder care
employee discount

Job Description

Valvoline Instant Oil Change (VIOC) is a leading automotive service company known for its quick and reliable oil change services along with a broad range of automotive maintenance products and services. With a commitment to customer satisfaction and vehicle safety, VIOC operates service centers nationwide that prioritize speed, quality, and customer experience. By combining expertise with innovative processes, Valvoline has become a trusted name in automotive care, catering to millions of customers each year. The company culture emphasizes respect, diversity, and growth opportunities for its employees, making it a highly sought-after employer in the automotive service industry.

The role of Assistant Service Center Manager (ASCM) at Valvoline Instant Oil Change plays a crucial part in enhancing the overall service experience and operational efficiency at each service center. Serving as the right hand to the Service Center Manager, the ASCM is tasked with leading a high-performance team dedicated to differentiating VIOC's service from competitors through exceptional guest care and skilled automotive services. This position is ideal for individuals passionate about automotive maintenance, team leadership, and customer service excellence.

An ASCM's day-to-day responsibilities include performing oil changes and other car maintenance services, ensuring that all guests receive a warm and friendly greeting that leaves a positive first impression. Beyond hands-on vehicle services, the ASCM assists the Service Center Manager with various operational tasks, including inventory management, labor oversight, and financial performance monitoring of the service center. Leadership and training form a significant part of the role, as the ASCM mentors and supervises hourly employees to maximize their development and team cohesion.

Valvoline Instant Oil Change values creating a diverse and inclusive workplace and strongly encourages people of color, women, LGBTQIA+, veterans, and persons with disabilities to apply. The company offers a highly competitive compensation package, including a starting wage of $21.50 per hour and paid on-the-job training, making it accessible even to those without prior automotive experience. The work environment is designed with employee well-being in mind, providing a flexible schedule without late evenings or holiday shifts, paid time off, comprehensive health benefits, and educational support through tuition assistance and access to an online university.

Career growth at VIOC is emphasized, reflecting the company’s dedication to promoting from within. Employees benefit from an award-winning training program and a clear path to advancement, supported by a commitment to safety and fair workplace values. The company offers various benefits, including medical, dental, vision, 401(k) retirement plans with a 100% match up to 5%, child and elder care support, company-provided uniforms and tools, and discounts on automotive services.

Valvoline is proud to be an Equal Opportunity Employer, ensuring all applicants receive fair consideration regardless of race, gender, religion, sexual orientation, or disability status. Reasonable accommodations are provided throughout the recruitment and hiring process to support candidates with disabilities. With a focus on people and performance, joining Valvoline Instant Oil Change as an Assistant Service Center Manager offers a rewarding career with stability, development opportunities, and the chance to be part of a respected automotive brand dedicated to excellence and inclusivity.

Job Requirements

  • High school diploma or equivalent
  • Six months of supervisory experience, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Ability to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • English fluency in reading, writing, and speaking

Job Qualifications

  • High school diploma or equivalent
  • Six months of supervisory experience, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • English fluency in reading, writing, and speaking
  • Ability to occasionally lift up to 50 pounds
  • Ability to stand for extended periods and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Full mobility to twist, stoop, and bend

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat loyal customers
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with Environmental, Health & Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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