Assistant Manager

Tasty Chick'n is a well-established restaurant brand committed to delivering exceptional dining experiences while upholding strong guiding values. This chain focuses on combining high-quality food preparation with outstanding customer service, emphasizing safety, quality, and operational excellence across all its locations. As part of the operations team, Tasty Chick'n consistently seeks to foster a professional, customer-centric work environment anchored in collaboration, respect, and continuous improvement.

The Assistant Manager plays a pivotal role in supporting the Restaurant General Manager to ensure smooth and efficient daily operations aligned with Tasty Chick'n's brand vision and mission. This critical position requires overseeing production targets, maintaining food safety standards, managing facilities, and ensuring financial accountability. The Assistant Manager remains deeply involved in coaching and training staff to develop A+ talent, driving key performance in areas including people management, customer satisfaction, sales growth, and profitability. The role involves hands-on leadership to maintain operational excellence through the use of tools and processes tailored to the restaurant industry.

This is a non-exempt position reporting directly to the General Manager and necessitates a flexible work schedule including days, nights, weekends, and holidays as business needs fluctuate. The Assistant Manager may be required to travel occasionally for meetings, training, or additional support. Candidates should have a college degree or equivalent experience, alongside required ServSafe certification and proficiency in Microsoft Office Suite. A minimum of three years of restaurant operations experience or relevant management experience is essential. Responsibilities include managing staffing schedules to cover all operational periods effectively, resolving employee relations issues compliantly, coaching teams in food preparation and service excellence, and monitoring business metrics to ensure quality and inventory standards.

The Assistant Manager also partners in executing marketing initiatives, analyzing customer feedback to identify improvement opportunities, and contributing to strategies for cost control and profit optimization. Regular compliance with federal, state, and local regulations is integral to maintaining operational integrity, with an emphasis on safety and risk mitigation. This role demands strong leadership, communication, problem-solving abilities, adaptability, and a customer-focused mindset. Success in this dynamic environment hinges on the ability to collaboratively motivate teams, foster a positive culture, and drive performance in alignment with Tasty Chick'n's values and operational goals.