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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Tasty Chick'n is a vibrant and rapidly growing restaurant brand that focuses on delivering high-quality, flavorful chicken dishes in a friendly and inviting atmosphere. Known for its commitment to excellence, Tasty Chick'n operates a network of locations dedicated to providing memorable dining experiences, emphasizing both customer satisfaction and operational efficiency. As a company, Tasty Chick'n values integrity, teamwork, and continuous improvement, fostering a culture where employees are empowered to perform at their best and grow within the organization. The operations department at Tasty Chick'n plays a crucial role in maintaining the seamless functioning of each restaurant, ensuring that all aspects... Show More
Job Requirements
- College degree or equivalent relevant work experience
- ServSafe Certification
- Proficiency in Microsoft Office Suite
- Minimum of three years' experience in restaurant operations or a related field
- Proficient knowledge of restaurant management systems
- Ability to work flexible schedule including weekends and holidays
- Willingness to travel to other locations
- Strong leadership and supervisory skills
- Excellent communication and problem-solving abilities
Job Qualifications
- College degree or equivalent relevant work experience
- ServSafe Certification is required
- Proficiency in Microsoft Office Suite
- Minimum of three years' experience in restaurant operations or a related field, or an equivalent combination of education and experience demonstrating capability
- Proficient knowledge of Microsoft Office software applications and restaurant management systems
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Willingness to travel to other locations for meetings, training, or support as required by business needs
Job Duties
- Exemplify Tasty Chick'n's guiding values while assisting the Restaurant General Manager in developing high-performing employees through effective training, coaching, and recognition of A+ talent utilizing Tasty Chick'n's tools and processes
- Execute the Performance Management process consistently to ensure employees are set up for success and held accountable for their performance
- Collaborate with the Restaurant General Manager to resolve employee relations issues and ensure legal compliance within the restaurant
- Conduct regular training sessions to enhance team skills in food preparation, safety standards, and customer service
- Develop and manage a schedule that ensures all operational periods (opening, lunch, dinner, overnight, weekends) are adequately staffed and prepared
- Foster a customer-focused culture by modeling exemplary behavior in addressing customer concerns and resolving serious issues effectively
- Coach and support the food production team, driving excellence in operational procedures through the use of the OSM and Company systems
- Partner with the Restaurant General Manager to implement restaurant projections and marketing initiatives, ensuring they are effectively executed and aligned with business goals
- Analyze customer feedback and sales data to identify opportunities for improving service and product offerings
- Collaborate with the Restaurant General Manager to analyze inventory and controllables on an ongoing basis, taking corrective actions as needed to achieve margin and cost of goods targets
- Assist in ensuring compliance with Federal, State, and Local regulations, implementing policies and procedures to mitigate risks and maintain operational integrity
- Review financial reports and metrics to identify trends and implement strategies for cost reduction and efficiency improvement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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