Assistant Manager

Linden, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Great pay

Schedules that fit your life

Exciting work environment

Career growth opportunities

Job Description

Buffalo Wild Wings is a nationally recognized casual dining restaurant and sports bar chain that offers a dynamic, high-energy environment known for its delicious wings, extensive selection of sauces, and entertaining sports viewing experience. Founded with the vision to create an ultimate sports fan destination, Buffalo Wild Wings continues to grow and expand, establishing itself as a leader in the industry by blending flavorful food with the excitement of live game viewing. The company’s mission focuses on delivering exceptional customer experiences while fostering a friendly and welcoming atmosphere for guests and team members alike. With many locations across the United States and beyond, Buffalo Wild Wings is dedicated to providing opportunities for career growth and professional development in a fast-paced and team-oriented setting. The culture at Buffalo Wild Wings emphasizes teamwork, enthusiasm, and the thrill of being part of a winning team both on and off the field.

The role of Assistant Manager at Buffalo Wild Wings is a critical leadership position that involves managing the front-of-house operations and supporting the restaurant management team to ensure smooth day-to-day operations. The Assistant Manager serves as a key figure in leading and motivating the restaurant team, overseeing hospitality services which include dine-in, take-out, and delivery operations. This position is perfect for a candidate who thrives in a fun, fast-paced environment and enjoys leading others to success. The Assistant Manager will be responsible for executing local marketing efforts, promoting sales initiatives, and implementing merchandising and promotional strategies to increase guest traffic and maximize revenue. This role requires someone with strong leadership skills who can train and develop team members, recruit and hire new staff, and ensure compliance with company policies and safety procedures. With a focus on providing the ultimate experience for sports fans, the Assistant Manager plays an essential role in maintaining excellent customer service standards, resolving guest issues effectively, and ensuring cash controls and operational policies are strictly enforced. The position demands a high level of independence, discretion, and flexibility in working hours, including a commitment to a 50-hour work week as needed. If you are passionate about leadership in a vibrant sports restaurant environment and ready to bring your energy and commitment to a top-performing team, Buffalo Wild Wings offers a rewarding career opportunity with potential for growth and advancement.

Job Requirements

high school diploma or equivalent
2-3 years supervisory or management experience in a restaurant
knowledge of labor laws, health codes, and safe food handling
strong leadership and communication skills
ability to work independently and with discretion
willingness to work a flexible 50-hour work week
valid drivers license
reliable transportation

Job Qualifications

has general knowledge of labor laws, health codes, safe food handling and sanitation
high school or equivalent, bachelor's degree a plus
leadership skills - ability to supervise, train and motivate restaurant personnel
2-3 yrs. supervisory or management experience from a restaurant
ability to work with a high degree of independence and discretion
ability to work a 50-hour work week
ability to work flexible hours
good written, verbal, math and interpersonal skills
valid drivers license with reliable transportation
ability to work in a fast-paced environment
reliable transportation

Job Duties

manage restaurant FOH - assist the management in leading the restaurant team
assistant managers are on the front line, operating our restaurants on a day to day basis
responsible for overseeing the hospitality/take-out/delivery and server performance
ensure operations are running smoothly while providing the ultimate experience for our sports fans
lead the in-restaurant marketing initiatives and execute our rewards program
participates in maximizing sales and profits within the restaurant
prepares and executes local store marketing, merchandising, sales and promotional efforts to increase sales volume and guest traffic
instructs, trains, coaches and develops the FOH restaurant team to create an environment where enthusiastic people are recognized and rewarded for achieving organizational and personal goals
assists the management with the recruiting and hiring of hourly employees
ensures the appropriate staffing of restaurant team to maximize customer service and sales efforts
responsible for cash controls and enforcement of company policies
assures that all safety and security procedures are followed within the restaurant
resolves customer complaints
trains team in resolving restaurant issues