Panda Restaurant Group logo

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.25 - $23.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Free Meals
Generous compensation package
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Paid holidays
Bereavement leave
401K with company match
discounts at theme parks
Gym memberships
Paid leadership training
Career development programs
Education Assistance
Associate referral bonus
Disability insurance
Life insurance
AD&D insurance
Flexible spending account

Job Description

Panda Express is a renowned leader in the fast-casual dining industry, specializing in American Chinese cuisine. Founded in Glendale, California in 1983, Panda Express has grown to become the largest family-owned American Chinese restaurant concept in the United States, boasting close to 2,800 locations worldwide. The company prides itself on delivering exceptional Asian dining experiences while fostering a workplace culture rooted in family values and community engagement. With its continued expansion, Panda Express remains committed to developing its associates professionally and personally, ensuring they have the tools and support needed to succeed in their careers. This commitment is reflected in the comprehensive leadership training, mentorship programs, and dynamic career growth opportunities offered to employees.

The role of Assistant Manager at Panda Express is pivotal in driving the success of individual store operations. This position is designed for those who are passionate about leadership and eager to make a significant impact in a fast-paced retail food environment. Assistant Managers are entrusted with managing the store’s daily operations, including hiring and directing staff, achieving financial goals, and ensuring that every guest receives an exceptional experience. This role requires a balance of operational management and people leadership skills, guiding associates to work efficiently together as a team while maintaining high standards of food safety and customer service.

To prepare for success, new Assistant Managers undergo a rigorous paid training program that lasts for three or more weeks. This training covers essential aspects of store leadership, operational excellence, and customer engagement strategies. The position offers a generous compensation package that includes bonuses, comprehensive medical benefits, and other perks such as free meals during work shifts, discounts on theme parks and gym memberships, and opportunities for educational advancement. Additionally, Panda Express supports work-life balance through paid time off, holidays, bereavement leave, and flexible scheduling, which is imperative for maintaining motivation and job satisfaction.

Working as an Assistant Manager at Panda Express not only offers a chance to develop leadership skills but also provides a gateway to further career advancement within the company. The organization highly values continuous learning and offers ongoing career and leadership development opportunities, including comprehensive training and scholarships. Employees are encouraged to grow professionally through these programs, which can lead to higher management roles down the line.

Panda Express also emphasizes inclusivity and equal opportunity, ensuring a work environment free from discrimination based on gender, race, religion, disability, and other protected statuses. The company complies with the Americans with Disabilities Act (ADA) and is committed to providing reasonable accommodations to qualified individuals during the hiring process and employment. This approach reinforces Panda Express’s mission to build a diverse and effective team united under a shared goal of excellence.

The Assistant Manager role requires physical stamina and adaptability, as employees often work in hot, fast-paced settings requiring standing for extended periods and handling kitchen equipment. The position demands effective communication skills, conflict resolution abilities, and flexibility to work within a 50-mile radius of the store location, including weekends and varying shifts.

Joining Panda Express means becoming part of a passionate community dedicated to quality food, outstanding service, and continuous development. This opportunity is ideal for motivated individuals seeking to advance their leadership careers in a vibrant and supportive environment, making a meaningful difference in both their lives and the lives of the customers they serve.

Job Requirements

  • High school diploma required
  • flexibility to work in a store within a 50-mile radius
  • ability to work a flexible schedule including weekends
  • Serve Safe certified or willing to obtain certification
  • ability to stand for up to four hours and lift up to 50 lbs
  • effective verbal communication skills
  • ability to adapt to changing priorities and fast-paced work environment

Job Qualifications

  • High school diploma or equivalent
  • proven leadership or management experience preferred
  • food safety certification such as Serve Safe
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • flexibility to work various shifts including weekends
  • capability to manage conflicts and maintain a positive team environment

Job Duties

  • Assist in managing daily store operations
  • hire, manage, and direct store associates
  • achieve financial goals and sales targets
  • ensure exceptional guest experiences
  • lead and motivate the team to maintain high standards
  • oversee food safety and quality
  • participate in and complete store leadership training

Job Criteria

Experience

Mid Level (3-7 years)


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