Assistant Manager

QDOBA Mexican Eats is a fast-casual restaurant chain known for its flavorful Mexican cuisine and strong commitment to delivering an exceptional guest experience. With a foundation built around hospitality, positivity, and performance, QDOBA emphasizes fostering a workplace culture where team members can thrive and grow. The company actively supports local communities and sustainability initiatives while providing guests with craveable flavors and raveable service in a welcoming, friendly environment. As a brand, QDOBA values respect, diversity, and the continuous development of both employees and the business.

The Restaurant Assistant Manager at QDOBA plays a crucial leadership role, responsible for supporting or stepping in for the Restaurant Manager to efficiently run day-to-day restaurant operations. This role requires a blend of strong managerial skills, people leadership, and a deep dedication to the brand's values. The Assistant Manager ensures an excellent guest and employee culture, managing staffing, training, and motivation to foster a positive work environment. They are accountable for achieving business goals, meeting food safety and service quality standards, and upholding brand compliance with policies and regulatory requirements. This position demands active engagement with guests and the community to enhance the overall restaurant reputation and experience.

In their leadership capacity, Assistant Managers at QDOBA monitor and adjust staffing levels, recruit and onboard new team members, develop employee skills through coaching and training programs, and recognize outstanding performance to maintain high morale. They also ensure adherence to all labor laws and compliance standards. Managing guest service includes holding the team accountable for food quality and service excellence, responding swiftly and professionally to guest concerns, and continuously striving to improve the guest experience through operational adjustments.

From a business perspective, this role involves leveraging management information systems to analyze restaurant performance, identify operational trends, and execute targeted action plans to promote sustainable sales growth and profitability. Assistant Managers are expected to carefully manage costs and budget parameters while protecting the brand by strictly following established procedures. The position requires working varied shifts including evenings and weekends, with a minimum 45-hour weekly commitment.

QDOBA’s Assistant Manager role is ideal for those who are dependable, people-oriented, adaptable, detail-focused, and thrive under pressure, all while passionately representing the brand. Candidates must have a high school diploma or equivalent, relevant experience in team leadership or assistant management within a customer service environment, and the ability to communicate effectively in English. The role demands physical stamina and the capacity to safely operate in a dynamic restaurant setting. In exchange, QDOBA offers a competitive and comprehensive benefits package, including health insurance, dental and vision coverage, life and disability insurance, and employee discounts, supporting the overall well-being and growth of its team members.