Assistant Manager

Albuquerque, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $16.50 - $23.75

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) Plan

Employee Discounts

Training and Development

performance bonuses

Job Description

Flynn Group, founded by Greg Flynn in 1999, began its journey with the acquisition of 8 Applebee's restaurants. Over more than two decades, the company expanded significantly by developing new locations and acquiring other franchise operators. Today, Flynn Group stands as the largest Applebee's franchisee in the world, operating over 460 restaurants across 24 states. This impressive growth is built on a foundation of strong values, strategic expansion, and exceptional operational excellence. As the company evolved, it broadened its portfolio beyond Applebee's to include several premier brands such as Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness, making Flynn Group the largest franchise operator globally. With a commitment to excellence, Flynn Group focuses on becoming the premier operator within each of these renowned brands by upholding core values that emphasize genuine care for people, competitive spirit, and unified teamwork.

The role of the Applebee's Assistant Manager is vital to maintaining the high standards and customer-focused culture Flynn Group is known for. As an Assistant Manager, you will be deeply involved in every aspect of daily restaurant operations. Your responsibilities will encompass fostering a passionate and motivated team, ensuring outstanding guest experiences, and adhering to company policies and procedures. You will serve as a leader, problem solver, and role model, capable of handling stress while maintaining a positive work environment. The demanding nature of the position promises a dynamic and rewarding work experience, where your leadership contributes directly to the restaurant’s success. As part of the Flynn Applebee’s team, you will be expected to uphold the core principles outlined in the Flynn Applebee's Premier Card and help cultivate a culture of excellence, care, and teamwork. This position also offers the opportunity to develop professionally through the company’s Management Development Program, which supports continuous growth in leadership skills and operational proficiencies. With responsibilities ranging from guest interaction to inventory management, employee training, and ensuring compliance with safety and sanitation standards, this role is integral to ensuring smooth, profitable, and guest-friendly operations daily. Additionally, the role requires a hands-on approach where you may assist in various restaurant positions such as cooking, bartending, and seating guests, fostering a collaborative team environment. Working varied shifts including weekends, the Assistant Manager will also need to meet physical demands such as standing for extended periods and lifting moderate weights, all while embodying Flynn Group’s dedication to quality and customer satisfaction. This comprehensive role not only offers an exciting career opportunity but also aligns with Flynn Group’s mission to deliver premier restaurant experiences across all their esteemed brands.

Job Requirements

At least 2-3 years restaurant management experience
Ability to work various shifts including weekends
Ability to stand and exert well-paced mobility for up to ten hours
Ability to safely lift up to 50 pounds
Ability to read and write to facilitate communication
Finger and hand dexterity for using small tools and equipment

Job Qualifications

At least 2-3 years restaurant management experience
Serve Safe Food and Serve Safe Alcohol certifications are a plus

Job Duties

Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit
Cultivates a culture in accordance with the Flynn Applebee's Premier Card of core values and beliefs
Ensures the immediate response and correction of all verbal guest complaints to self and staff
Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards
Maintains departmental inventory levels
Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks
Effectively schedules employees to meet sales demands
Maintains effective safety and security programs
Promotes and leads restaurant organization, cleanliness and sanitation
Performs routine maintenance and immediately reports needed repairs
Promotes quality recruitment and referrals of potential team member and management candidates
Promotes Flynn Applebee's training procedures for new managers
Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems
Participates in the constant development of employees using one-on-one and performance documentation, and contributes to the completion of written evaluations
Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development
Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action
Assures compliance with company policies, practices and procedures
Responsible for controlling cost in assigned department
Compliance with local, state and federal laws, regulations and guidelines
Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion
Responsible for preparing and submitting accurate daily paperwork
Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards
Provides a role model for managers and employees
Develops self on all store related technology
Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant, including cooking on the line, expo, seating guests, bartending etc.
Uses the Management Development Program for continuous growth of leadership skills and proficiencies