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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
2 weeks vacation and additional paid time off
free meal each shift
medical benefits from day 1
Career advancement and professional development
Scholarship Opportunities
Job Description
KFC is a globally recognized fast-food restaurant chain known for its delicious fried chicken and commitment to quality customer service. With thousands of locations worldwide, KFC has built a reputation not only for its iconic recipes but also for its vibrant workplace culture that promotes growth, inclusion, and professional development. The company's success is driven by a strong team-oriented environment where leadership and employee engagement play crucial roles in delivering exceptional dining experiences. As a part of the Yum! Brands family, KFC offers employees opportunities to advance their careers within a supportive and dynamic industry. This specific opportunity is for... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion company culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, taking disciplinary action, motivating and training employees
- Ability to champion company culture and values, promoting equity, inclusion and belonging
- Experience in recruiting and hiring exceptional talent
- Knowledge of profit and loss management including cash control, inventory and labor management
- Understanding of corporate policies, procedures and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC connect success routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues, determine resolutions or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members while promoting equity, inclusion and belonging
- Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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