
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
KFC, a globally recognized fast-food restaurant chain specializing in fried chicken, is known for its commitment to quality food and outstanding customer service. As a leading player in the quick-service restaurant industry, KFC operates through franchised locations worldwide, including independently owned establishments. At KFC, the culture focuses on teamwork, high standards of cleanliness, food quality, and a positive guest experience, making it a dynamic environment for growth and leadership development.
The Assistant Manager role at KFC serves as an essential training ground for those aspiring to advance into restaurant management positions. This role is designed for individuals who are eager to take on leadership responsibilities and directly influence both the success of the business and the professional growth of their team members. As an Assistant Manager, you will partner closely with the Restaurant General Manager to meet key performance metrics and lead your team toward achieving restaurant goals. Your responsibilities will extend to ensuring the highest levels of guest satisfaction by fostering friendly interactions, maintaining a clean dining environment, and delivering hot and fresh meals consistently.
The Assistant Manager also plays a critical role in hiring and mentoring team members, helping to build a cohesive and collaborative workplace that feels like a family. You will be tasked with communicating important information such as goals, promotions, and operational updates effectively across your team. Success in this leadership position requires leading by example, setting high standards in customer service, cleanliness, and food quality, and being a role model for the team.
This position emphasizes developing others through resourceful training and onboarding processes, reflecting KFC's ambition to nurture talent within the organization. The ideal candidate will demonstrate pride and align strongly with KFC’s core values, thrive in a fast-paced environment, and have a passion for customer service that enhances every guest’s experience.
The role is suited for candidates who meet basic requirements including being at least 18 years old, possessing a valid driver’s license, and having reliable personal transportation. Because this position is at an independently owned and operated franchise location, employment terms and conditions may vary and will be solely determined by the franchisee. The franchisee will be the applicant’s employer and responsible for all employment matters.
In summary, the Assistant Manager position at KFC offers a challenging and rewarding opportunity for individuals seeking to develop their leadership skills in the vibrant quick-service restaurant industry. You will gain hands-on experience managing diverse aspects of restaurant operations, from team development to guest satisfaction, setting yourself up for future advancement in restaurant management.
The Assistant Manager role at KFC serves as an essential training ground for those aspiring to advance into restaurant management positions. This role is designed for individuals who are eager to take on leadership responsibilities and directly influence both the success of the business and the professional growth of their team members. As an Assistant Manager, you will partner closely with the Restaurant General Manager to meet key performance metrics and lead your team toward achieving restaurant goals. Your responsibilities will extend to ensuring the highest levels of guest satisfaction by fostering friendly interactions, maintaining a clean dining environment, and delivering hot and fresh meals consistently.
The Assistant Manager also plays a critical role in hiring and mentoring team members, helping to build a cohesive and collaborative workplace that feels like a family. You will be tasked with communicating important information such as goals, promotions, and operational updates effectively across your team. Success in this leadership position requires leading by example, setting high standards in customer service, cleanliness, and food quality, and being a role model for the team.
This position emphasizes developing others through resourceful training and onboarding processes, reflecting KFC's ambition to nurture talent within the organization. The ideal candidate will demonstrate pride and align strongly with KFC’s core values, thrive in a fast-paced environment, and have a passion for customer service that enhances every guest’s experience.
The role is suited for candidates who meet basic requirements including being at least 18 years old, possessing a valid driver’s license, and having reliable personal transportation. Because this position is at an independently owned and operated franchise location, employment terms and conditions may vary and will be solely determined by the franchisee. The franchisee will be the applicant’s employer and responsible for all employment matters.
In summary, the Assistant Manager position at KFC offers a challenging and rewarding opportunity for individuals seeking to develop their leadership skills in the vibrant quick-service restaurant industry. You will gain hands-on experience managing diverse aspects of restaurant operations, from team development to guest satisfaction, setting yourself up for future advancement in restaurant management.
Job Requirements
- Must be 18 years old
- valid driver’s license
- reliable personal transportation
- availability to work varied shifts including weekends and holidays
- ability to work in a fast-paced environment
- willingness to learn and grow within the organization
Job Qualifications
- High school diploma or equivalent
- strong leadership and interpersonal skills
- previous experience in a supervisory or management role is preferred
- excellent communication skills
- ability to lead and motivate a team
- solid understanding of customer service principles
- knowledge of food safety and sanitation standards
Job Duties
- Partner with the restaurant general manager on success metrics and lead restaurant team to reach goals
- ownership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
- grow and mentor team through training and hiring
- effectively communicate goals, promotions, business updates, etc
- lead the overall positive and collaborative family environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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