Assistant Manager

Akron, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive pay

bonus eligible

Vacation and Paid Time Off

free meal

medical benefits

401(k) Plan

Career advancement and professional development

Scholarship Opportunities

Health and wellness programs

PERKS including discounts on mortgages, vehicles, cell phones, gym memberships

Job Description

KFC is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to quality, customer service, and community values. Established as one of the premier quick-service restaurants, KFC has built a strong brand presence by delivering consistent, delicious food and fostering a welcoming environment for both customers and employees. As a part of the food service industry, KFC invests heavily in maintaining high standards for food safety, employee development, and operational excellence. It operates thousands of restaurants worldwide, emphasizing employee growth, teamwork, and a vibrant culture of inclusivity and respect.

The role of Assistant M... Show More

Job Requirements

Exposure to hot and cold temperatures
Working with flour and other food products
Fast-paced environment with high noise levels
Ability to stand for prolonged periods
Ability to lift up to 50 pounds
Ability to perform repetitive tasks

Job Qualifications

2+ years of restaurant or retail management experience
Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor, and reviewing financial reports
Ensure all employees receive proper training and resources
Champion KFC's culture and values, promoting equity, inclusion, and belonging in the restaurant
Lead efforts in individual and team recognition, collaboration, and motivation
Identify and recruit exceptional talent, supporting the RGM in the hiring process
Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
Adhere to corporate policies, procedures, and occupational health and food safety standards

Job Duties

Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
Oversee team members' adherence to shift responsibilities and maintain high food safety standards
Take charge of restaurant operations in the RGM's absence
Collaborate with the RGM in assessing team performance and provide ongoing constructive and positive feedback
Address employee relations issues as they arise, determining immediate resolutions or escalating to the RGM when necessary
Assist in sourcing, recruiting, interviewing, and hiring team members while driving a culture of equity, inclusion, and belonging
Assist with profit and loss management including cash control, security procedures, inventory maintenance, and labor management
Review financial reports and take appropriate actions to optimize performance
Support the RGM in maintenance of facility and ensure health and safety standards are consistently followed

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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