Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
career advancement
Scholarship Opportunities
Job Description
KFC is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to quality and customer satisfaction. As a leading player in the quick-service restaurant industry, KFC consistently upholds high standards of food safety, customer service, and operational excellence. The company fosters a culture of inclusion, equity, and belonging while offering employees opportunities for professional growth and a supportive working environment. With a rich history and a focus on innovation and community engagement, KFC continues to expand its reach while maintaining its reputation as a trusted and beloved brand worldwide.
As an Assistant Manager at KFC, you will play a pivotal role in driving the restaurant's success by supporting the Restaurant General Manager and leading the team to deliver an outstanding customer experience. You will be instrumental in upholding brand standards, inspiring and coaching team members, and ensuring smooth day-to-day operations. This role demands leadership, strong communication skills, and the ability to make key decisions in the absence of the Restaurant General Manager.
Your responsibilities will include overseeing adherence to shift responsibilities, maintaining high food safety standards, managing employee relations, participating in recruiting and hiring efforts, and assisting with profit and loss management. You will help maintain inventory controls, implement security procedures, manage labor effectively, and support facility maintenance to ensure a safe and efficient working environment.
KFC values fun and personal growth, and this role offers a rewarding work schedule with 50 hours per week. You will receive 40 hours at regular pay and 10 hours at time and a half, creating a balanced compensation package that recognizes your contributions. This position provides a chance to grow your career within a reputable global brand while making a real impact in your local restaurant community.
As an Assistant Manager at KFC, you will play a pivotal role in driving the restaurant's success by supporting the Restaurant General Manager and leading the team to deliver an outstanding customer experience. You will be instrumental in upholding brand standards, inspiring and coaching team members, and ensuring smooth day-to-day operations. This role demands leadership, strong communication skills, and the ability to make key decisions in the absence of the Restaurant General Manager.
Your responsibilities will include overseeing adherence to shift responsibilities, maintaining high food safety standards, managing employee relations, participating in recruiting and hiring efforts, and assisting with profit and loss management. You will help maintain inventory controls, implement security procedures, manage labor effectively, and support facility maintenance to ensure a safe and efficient working environment.
KFC values fun and personal growth, and this role offers a rewarding work schedule with 50 hours per week. You will receive 40 hours at regular pay and 10 hours at time and a half, creating a balanced compensation package that recognizes your contributions. This position provides a chance to grow your career within a reputable global brand while making a real impact in your local restaurant community.
Job Requirements
- Minimum 2 years of management experience in restaurant or retail
- Demonstrated ability to manage profit and loss including cash control and inventory
- Strong leadership and team-building skills
- Effective communication and conflict resolution abilities
- Commitment to upholding food safety and health regulations
- Ability to motivate and develop team members
- Experience in recruitment and employee training
- Flexibility to work a 50-hour work week with overtime pay
Job Qualifications
- 2 plus years of restaurant or retail management experience
- Experience assisting with profit and loss management, including cash control and inventory maintenance
- Proven ability to train and provide resources to employees
- Strong leadership skills and commitment to corporate culture, equity, inclusion and belonging
- Ability to motivate and recognize individual and team performance
- Experience in recruiting, interviewing and hiring exceptional talent
- Excellent communication skills for performance appraisals and disciplinary actions
- Knowledge of corporate policies, procedures, occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues and determine immediate resolutions or escalate as necessary
- Assist in sourcing, recruiting, interviewing and hiring Team Members, promoting a culture of equity, inclusion and belonging
- Assist with profit and loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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