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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
career advancement
Scholarship Opportunities
Job Description
KFC is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to quality and customer satisfaction. As a leading player in the quick-service restaurant industry, KFC consistently upholds high standards of food safety, customer service, and operational excellence. The company fosters a culture of inclusion, equity, and belonging while offering employees opportunities for professional growth and a supportive working environment. With a rich history and a focus on innovation and community engagement, KFC continues to expand its reach while maintaining its reputation as a trusted and beloved brand worldwide.
As an Assistant Manage... Show More
As an Assistant Manage... Show More
Job Requirements
- Minimum 2 years of management experience in restaurant or retail
- Demonstrated ability to manage profit and loss including cash control and inventory
- Strong leadership and team-building skills
- Effective communication and conflict resolution abilities
- Commitment to upholding food safety and health regulations
- Ability to motivate and develop team members
- Experience in recruitment and employee training
- Flexibility to work a 50-hour work week with overtime pay
Job Qualifications
- 2 plus years of restaurant or retail management experience
- Experience assisting with profit and loss management, including cash control and inventory maintenance
- Proven ability to train and provide resources to employees
- Strong leadership skills and commitment to corporate culture, equity, inclusion and belonging
- Ability to motivate and recognize individual and team performance
- Experience in recruiting, interviewing and hiring exceptional talent
- Excellent communication skills for performance appraisals and disciplinary actions
- Knowledge of corporate policies, procedures, occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues and determine immediate resolutions or escalate as necessary
- Assist in sourcing, recruiting, interviewing and hiring Team Members, promoting a culture of equity, inclusion and belonging
- Assist with profit and loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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