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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
Paid Time Off
free meal each shift
medical benefits
career advancement
Scholarship Opportunities

Job Description

KFC is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to quality and customer satisfaction. As a leading player in the quick-service restaurant industry, KFC consistently upholds high standards of food safety, customer service, and operational excellence. The company fosters a culture of inclusion, equity, and belonging while offering employees opportunities for professional growth and a supportive working environment. With a rich history and a focus on innovation and community engagement, KFC continues to expand its reach while maintaining its reputation as a trusted and beloved brand worldwide.

As an Assistant Manage... Show More

Job Requirements

  • Minimum 2 years of management experience in restaurant or retail
  • Demonstrated ability to manage profit and loss including cash control and inventory
  • Strong leadership and team-building skills
  • Effective communication and conflict resolution abilities
  • Commitment to upholding food safety and health regulations
  • Ability to motivate and develop team members
  • Experience in recruitment and employee training
  • Flexibility to work a 50-hour work week with overtime pay

Job Qualifications

  • 2 plus years of restaurant or retail management experience
  • Experience assisting with profit and loss management, including cash control and inventory maintenance
  • Proven ability to train and provide resources to employees
  • Strong leadership skills and commitment to corporate culture, equity, inclusion and belonging
  • Ability to motivate and recognize individual and team performance
  • Experience in recruiting, interviewing and hiring exceptional talent
  • Excellent communication skills for performance appraisals and disciplinary actions
  • Knowledge of corporate policies, procedures, occupational health and food safety standards

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
  • Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
  • Take charge of restaurant operations in the RGM's absence
  • Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
  • Address employee relations issues and determine immediate resolutions or escalate as necessary
  • Assist in sourcing, recruiting, interviewing and hiring Team Members, promoting a culture of equity, inclusion and belonging
  • Assist with profit and loss management, including cash control, security procedures, inventory maintenance and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support the RGM in facility maintenance and ensure health and safety standards are followed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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