KFC logo

Assistant Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Rotating Shifts
Day Shifts
diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

The hiring establishment is a dynamic and thriving restaurant that prides itself on delivering exceptional dining experiences to its customers. This restaurant is well-regarded in the community for its commitment to quality food, friendly service, and a welcoming atmosphere. As a fast-paced environment, the company places a strong emphasis on maintaining high standards in every aspect of its operations, from food safety to customer satisfaction. The team-oriented culture encourages growth, learning, and leadership development for all employees, making it an ideal workplace for individuals seeking career advancement in the food service industry.

The role of the Assistant Manager is integral to the daily success of the restaurant. The Assistant Manager is tasked with overseeing day-to-day operations and ensuring all restaurant standards are met at all times. This includes managing customer satisfaction, cash control and security procedures, inventory management, labor scheduling, financial reporting, and driving the growth of sales. Acting as a bridge between management and employees, the Assistant Manager is responsible for building a strong, cohesive team that consistently delivers excellent food and friendly service to customers.

As an Assistant Manager, you will need strong leadership and communication skills, along with a proven track record of developing people and fostering a positive workplace culture. You will be expected to manage shifts efficiently by ensuring that shift managers and team members complete their tasks effectively and are properly scheduled and deployed. Customer service is a top priority, requiring you to ensure every guest has a positive dining experience and to handle escalated customer concerns diplomatically.

Employee management is another key aspect of the role, where you will supervise staff, train new hires, and address any performance issues to maintain high standards of service. Additionally, you will take responsibility for sustaining a safe environment for both employees and customers by upholding strict food safety protocols.

The Assistant Manager will also oversee inventory management to monitor and enforce company policies, as well as optimize profitability by controlling costs carefully. Financial accountability is critical in this role to maximize profits while adhering to budget constraints.

This position requires a motivated individual who can thrive in a fast-paced restaurant environment. It offers a fantastic opportunity to develop key managerial skills, progress in the hospitality field, and contribute meaningfully to the restaurant's ongoing success. Candidates hoping to join as Assistant Managers can expect to engage in a challenging and rewarding role that fosters growth and leadership development within a supportive team environment.

Job Requirements

  • High school diploma or GED
  • 2-4 years supervisory experience in fast food, quick service restaurant, food service or retail environment including profit and loss responsibility
  • basic personal computer literacy
  • must pass background check criteria and drug test
  • must have reliable transportation
  • able to tolerate standing, walking, lifting up to 50 lbs

Job Qualifications

  • High school diploma or GED
  • 2-4 years supervisory experience in fast food, quick service restaurant, food service or retail environment including profit and loss responsibility
  • basic personal computer literacy

Job Duties

  • Shift management - ensure that shift managers and team members complete their tasks
  • scheduling shifts and deployment of team
  • customer service - ensure that customers have a positive dining experience
  • provide customer support in escalated situations
  • supervises employees
  • develops employees and trains new hires
  • addresses performance issues
  • ensure employees consistently provide excellent service
  • ensure the restaurant is safe for employees and customers
  • create a strong food safety environment
  • manage inventory and monitor the effective execution of company policies
  • optimize profit and control costs

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef