Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal
medical benefits
career advancement
Scholarship Opportunities
Job Description
KFC is a globally recognized fast-food restaurant brand known for its fried chicken and commitment to delivering exceptional customer experiences. With thousands of locations worldwide, KFC combines a strong heritage with a focus on innovation and continuous improvement to provide a unique dining environment. As part of a larger corporation, KFC emphasizes operational excellence, community engagement, and employee development to maintain its position as a leader in the quick-service restaurant industry. The company values diversity, inclusion, and a culture of belonging, which drives its hiring practices and team management strategies.
The role of the Assistant Manager at KFC is pivotal in supporting the Restaurant General Manager (RGM) and ensuring the smooth operation of the restaurant. This dynamic position involves overseeing daily operations, maintaining brand standards, and inspiring the restaurant team to deliver outstanding service. The Assistant Manager steps up in the absence of the RGM, making key decisions and driving the restaurant toward excellence. This leadership role requires a balance of operational expertise, people management skills, and a passion for creating memorable customer experiences.
Working approximately 50 hours per week, the Assistant Manager position offers 40 hours at regular pay and an additional 10 hours at time and a half, making it a rewarding role financially and professionally. The Assistant Manager plays a direct role in training, coaching, and recognizing team members, fostering a positive work environment where employees feel valued and motivated. Responsibilities also include managing profit and loss, handling cash control, overseeing inventory, and ensuring compliance with food safety and health standards. The role is designed for individuals who thrive in fast-paced environments and enjoy taking ownership of their work while contributing to a supportive team culture.
This opportunity is ideal for those with prior restaurant or retail management experience who are looking to grow their career within a well-established brand. KFC supports career advancement and professional development through various programs, including scholarship opportunities and unique foundation programs such as free college tuition at Western Governors University, savings match programs, and hardship assistance. The Assistant Manager role not only offers competitive pay and bonuses but also provides medical benefits from day one, paid time off, free meals during shifts, and a comprehensive benefits package that promotes work-life balance and long-term success.
The role of the Assistant Manager at KFC is pivotal in supporting the Restaurant General Manager (RGM) and ensuring the smooth operation of the restaurant. This dynamic position involves overseeing daily operations, maintaining brand standards, and inspiring the restaurant team to deliver outstanding service. The Assistant Manager steps up in the absence of the RGM, making key decisions and driving the restaurant toward excellence. This leadership role requires a balance of operational expertise, people management skills, and a passion for creating memorable customer experiences.
Working approximately 50 hours per week, the Assistant Manager position offers 40 hours at regular pay and an additional 10 hours at time and a half, making it a rewarding role financially and professionally. The Assistant Manager plays a direct role in training, coaching, and recognizing team members, fostering a positive work environment where employees feel valued and motivated. Responsibilities also include managing profit and loss, handling cash control, overseeing inventory, and ensuring compliance with food safety and health standards. The role is designed for individuals who thrive in fast-paced environments and enjoy taking ownership of their work while contributing to a supportive team culture.
This opportunity is ideal for those with prior restaurant or retail management experience who are looking to grow their career within a well-established brand. KFC supports career advancement and professional development through various programs, including scholarship opportunities and unique foundation programs such as free college tuition at Western Governors University, savings match programs, and hardship assistance. The Assistant Manager role not only offers competitive pay and bonuses but also provides medical benefits from day one, paid time off, free meals during shifts, and a comprehensive benefits package that promotes work-life balance and long-term success.
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for performance appraisals, disciplinary action and employee training
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, disciplinary actions, motivation and training
- Ability to lead efforts in individual and team recognition, collaboration and motivation
- Experience in recruiting and hiring team members
- Championing equity, inclusion and belonging in the workplace
- Familiarity with corporate policies, procedures and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues, determine resolutions, or escalate to the RGM as necessary
- Assist in sourcing, recruiting, interviewing and hiring Team Members while promoting equity, inclusion and belonging
- Assist with profit and loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take actions to optimize performance
- Support the RGM in facility maintenance and ensure consistent health and safety compliance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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