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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $20.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career Development
Job Description
McAlister's Deli is a well-established, fast-casual restaurant chain known for its commitment to delivering high-quality food and exceptional guest experiences. With a strong presence in the restaurant industry, McAlister's focuses on maintaining a welcoming atmosphere, excellent service, and offering a menu that includes deli sandwiches, salads, and a variety of comfort foods. Operating across multiple locations, McAlister's is dedicated to fostering a positive work environment and community-oriented culture. This corporate-based opportunity highlights the company's consistent drive for operational excellence and guest satisfaction.
The Assistant Manager role at McAlister's Deli is a pivotal position responsible for supporting the Gener... Show More
The Assistant Manager role at McAlister's Deli is a pivotal position responsible for supporting the Gener... Show More
Job Requirements
- Minimum two years of restaurant management experience in a fast-paced environment
- ability to work in a fast-paced, high-energy, physically demanding environment
- capacity to work 50 to 60 hours per week, with occasional periods over 60 hours
- able to stand 90 percent of work time
- able to sit 10 percent of work time
- required use of all sensory capabilities including vision, hearing, taste, smell, touch, and speech
- physical abilities including walking, bending, kneeling, handling, flexibility, stretching, squatting, crawling, lifting, climbing, and crouching
- able to regularly lift up to 70 pounds and occasionally more than 35 pounds
- clear communication in the primary language of the restaurant (primarily English)
- precise hearing capability with correction
- corrected vision of 20/20
- reliable transportation for occasional travel to deliveries, other locations, or company meetings
Job Qualifications
- Excellent oral and written communication skills
- ability to speak, read, write, and understand the primary language of the restaurant
- strong organizational and time management skills
- ability to work well under pressure
- effective problem-solving skills
- capable of receiving and giving direction
- able to work well with others in a team environment
- excellent attendance with flexible scheduling based on business needs
- availability to work all shifts when the restaurant is open
- minimum two years of restaurant management experience in a fast-paced environment
Job Duties
- Guarantee a high-quality operation
- manage team members
- advocate for a team environment
- provide a positive experience and atmosphere for team members, managers, and guests
- ensure fast and friendly service according to McAlister's guidelines
- ensure consistent high-quality food production
- direct overall activities and performance of team members during shifts
- monitor and ensure appropriate guest service steps and delivery of McAlister's Touch
- promote positive guest relations
- oversee cleanliness and maintenance of equipment and restaurant interior and exterior
- organize repairs, contracts, and services
- follow standards as described in policy and operations manuals
- review financial information such as sales and costs with the General Manager
- oversee budgeting and take corrective actions for budget deviations
- maintain and control restaurant assets
- supervise inventory for waste and theft
- perform line checks to ensure standards
- complete daily paperwork and projects timely
- comply with cash control policies and ensure staff compliance
- proactively schedule labor and react to business needs
- perform food and beverage inventory and cost calculations
- occasionally place food and beverage orders
- sometimes lead kitchen activities and back-of-house team performance
- provide accurate information to support center and area director
- recruit, train, motivate, and evaluate team members
- foster positive relationships with team and managers
- support open-door policy
- develop team members
- ensure compliance with company policies and procedures
- demonstrate and inspire high morale and motivation
- help conduct team meetings for menu planning, events, information sharing, and training
- communicate effectively with other managers
- show daily involvement and sensitivity to build credibility
- hold team accountable for area responsibilities
- respond to team conflicts professionally
- model positive attitude and participation
- establish harassment-free environment
- ensure adequate staffing to avoid workload issues and low morale
- report sensitive employee relations issues to Human Resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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