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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $40.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Vision Insurance
Medical insurance
Life insurance
short-term disability
long-term disability
Employee assistance program
Estate planning assistance
Identity theft assistance
Travel Assistance
Pharmacy discount program
Health support programs
401(k) retirement plan
Paid vacation
Paid sick leave
Paid holidays
Paid birthday off
cell phone stipend
Employee Discounts
Wholesale auto purchase program
Professional career training
Job Description
Go Rentals is a distinguished hospitality company recognized as the official Forbes Travel Guides Elite Car Rental Provider. We cater to the luxury automobile rental needs of the private jet industry, high-profile business leaders, and prestigious Sports & Entertainment celebrities. Due to our impeccable reputation for exceptional service and quality, Go Rentals continues to experience remarkable growth, presenting a unique opportunity for driven professionals seeking a long-lasting employer that promotes career advancement, offers excellent compensation, and provides comprehensive benefits.
Our organization specializes in delivering superior luxury car rental experiences, forging robust relationships with an elite clientele that values efficiency, discretion, and premium service. As part of our team, you will contribute to maintaining our status as a leading provider in the luxury auto rental market, committed to exceeding guest expectations and sustaining operational excellence.
The Assistant Manager role at Go Rentals is a pivotal leadership position within our service and sales team. The team is comprised of various dedicated professionals, including Lead Guest Services, Guest Services, Lead Drivers, Drivers, Car Washer Detailers, and other staff members committed to delivering an outstanding guest experience. The Assistant Manager is responsible for supporting the achievement of guest service, sales, and profitability goals by collaborating closely with the Area and/or Regional Manager.
This role involves providing effective direction and leadership to field staff, ensuring the seamless operation of services within the designated market area. The Assistant Manager oversees guest satisfaction initiatives and actively works to expand the market share by implementing strategic sales objectives and operational plans. You will be instrumental in managing staff schedules, coaching, and performance management while fostering a positive, guest-centric work environment.
Moreover, the Assistant Manager plays a critical role in the growth and expansion of Go Rentals' guest base, engaging in direct sales activities including outside sales calls, lead prospecting, site inspections, and guest entertainment. The role demands adaptability and proactive problem solving to maintain business continuity and compliance with all relevant laws, company policies, and partner requirements, including those of Fixed Base Operators (FBOs) and hotels.
This full-time position offers a comprehensive benefits package designed to support our employees' health, well-being, and professional growth. Benefits include employer-paid dental and vision contributions, discounted medical coverage, basic employee life and accident insurance, short- and long-term disability options, an employee assistance program, estate and identity theft assistance, pharmacy savings programs, and health support services. Additional perks include a 401(k) retirement program, paid time off including vacation, sick leave, holidays, and birthday off, cell phone stipend, employee discounts, and access to extensive professional training resources.
Go Rentals is committed to fostering an inclusive workplace and abides by EEO policies, ensuring equal employment opportunities for all employees and applicants without discrimination. We invite individuals who meet our rigorous qualifications and align with our service-oriented culture to join us in delivering unparalleled luxury car rental experiences. If you are motivated, skilled in sales and customer service, and eager to advance your career in a prestigious hospitality company, Go Rentals offers a dynamic and rewarding professional environment.
Our organization specializes in delivering superior luxury car rental experiences, forging robust relationships with an elite clientele that values efficiency, discretion, and premium service. As part of our team, you will contribute to maintaining our status as a leading provider in the luxury auto rental market, committed to exceeding guest expectations and sustaining operational excellence.
The Assistant Manager role at Go Rentals is a pivotal leadership position within our service and sales team. The team is comprised of various dedicated professionals, including Lead Guest Services, Guest Services, Lead Drivers, Drivers, Car Washer Detailers, and other staff members committed to delivering an outstanding guest experience. The Assistant Manager is responsible for supporting the achievement of guest service, sales, and profitability goals by collaborating closely with the Area and/or Regional Manager.
This role involves providing effective direction and leadership to field staff, ensuring the seamless operation of services within the designated market area. The Assistant Manager oversees guest satisfaction initiatives and actively works to expand the market share by implementing strategic sales objectives and operational plans. You will be instrumental in managing staff schedules, coaching, and performance management while fostering a positive, guest-centric work environment.
Moreover, the Assistant Manager plays a critical role in the growth and expansion of Go Rentals' guest base, engaging in direct sales activities including outside sales calls, lead prospecting, site inspections, and guest entertainment. The role demands adaptability and proactive problem solving to maintain business continuity and compliance with all relevant laws, company policies, and partner requirements, including those of Fixed Base Operators (FBOs) and hotels.
This full-time position offers a comprehensive benefits package designed to support our employees' health, well-being, and professional growth. Benefits include employer-paid dental and vision contributions, discounted medical coverage, basic employee life and accident insurance, short- and long-term disability options, an employee assistance program, estate and identity theft assistance, pharmacy savings programs, and health support services. Additional perks include a 401(k) retirement program, paid time off including vacation, sick leave, holidays, and birthday off, cell phone stipend, employee discounts, and access to extensive professional training resources.
Go Rentals is committed to fostering an inclusive workplace and abides by EEO policies, ensuring equal employment opportunities for all employees and applicants without discrimination. We invite individuals who meet our rigorous qualifications and align with our service-oriented culture to join us in delivering unparalleled luxury car rental experiences. If you are motivated, skilled in sales and customer service, and eager to advance your career in a prestigious hospitality company, Go Rentals offers a dynamic and rewarding professional environment.
Job Requirements
- Minimum of a high school diploma or GED equivalent
- One to two years of driving experience and insurable
- Valid unrestricted driver's license
- Must be 21 years of age or older (except Montana or Hawaii)
- One plus years of managerial experience
- Experience in sales and customer service
- Excellent communication skills
- Must be able to speak and understand basic English sufficiently to communicate effectively with management, team members, FBO and hotel partners, and leads, follow verbal and written instructions, and understand safety protocols.
Job Qualifications
- Minimum of a high school diploma or GED equivalent
- One plus years of managerial experience
- Experience in sales and customer service
- Excellent communication skills
- Valid unrestricted driver's license
- One to two years of driving experience and insurable
- Must be 21 years of age or older (except Montana or Hawaii)
- Experience in aviation, auto rental, guest services, or hospitality preferred
- Willingness to travel for extended periods preferred
- Smartphone, tablet, and technology savvy preferred
- College degree preferred
- Must be able to speak and understand basic English sufficiently to communicate effectively with management, team members, and partners.
Job Duties
- Assist in the accomplishment of area sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
- Assist in the achievement of area sales operational objectives by contributing sales information and recommendations to strategic plans and reviews
- Assist in meeting area sales financial objectives by forecasting requirements, preparing budgets, scheduling expenditures, analyzing variances, initiating corrective actions, determining fleet needs, and maintaining the fleet
- Counsel guest service associates and build rapport with key guests to grow and expand the guest base
- Recommend fleet and service changes based on consumer needs, trends, and competitor tracking
- Identify and target group guests to generate business
- Utilize prospecting resources to solicit and secure business
- Follow up on business inquiries and leads to qualify and generate revenue
- Ensure business operations are covered at all times with appropriate staff coverage
- Manage field schedule and assist in field operations when Area Manager is absent
- Ensure compliance with all applicable laws and company policies
- Achieve monthly, quarterly, and annual revenue and direct sales goals including outside sales calls, prospecting, site inspections, and entertainment
- Adhere to and enforce company policies and procedures
- Perform other duties as directed.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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