Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Dental Insurance
Health Insurance
Flexible spending account
401(k) matching
Paid Time Off
Vision Insurance

Job Description

Cunningham Restaurant Group (CRG), owned by Mike Cunningham since 1997, has grown from its beginnings in Brownsburg, Indiana, into a prominent tri-state restaurant group with forty restaurants representing eighteen unique concepts. CRG prides itself on a steady rhythm of growth and innovation, while being deeply committed to community impact. This dedication to quality and community is what sets CRG apart as a leader in the hospitality industry. The group embraces values like connection, honesty, ownership, respect, fairness, kindness, and opportunity, fostering an inclusive and supportive environment for both employees and guests. CRG’s reputation is built on delivering memorable dining experiences that blend exceptional service with innovative culinary offerings across various dining concepts.

The Assistant Manager role at Cunningham Restaurant Group is a dynamic opportunity for an individual passionate about the restaurant business and driven to make a positive impact on both guests and team members. As an Assistant Manager, you will work closely with the General Manager and the broader restaurant team to ensure efficient daily operations, uphold quality standards, and exceed customer expectations. This position plays a crucial leadership role, supporting all aspects of restaurant management from staff supervision and customer service to financial management and operational excellence.

In this role, your leadership and organizational skills will help maintain CRG’s reputation for excellence and growth. You'll be instrumental in training and developing staff, monitoring team performance, assisting with financial goals, and ensuring compliance with health and safety standards. The Assistant Manager will also be a key collaborator in driving initiatives that optimize menu offerings and promotional activities, contributing to the overall profitability and guest satisfaction of the restaurant. The ability to work effectively in a fast-paced, high-pressure environment and proficiency with restaurant management software and POS systems will be valuable assets.

Offering competitive salary and comprehensive benefits including medical, dental, vision insurance, 401k with company match, flexible spending accounts, paid time off, and excellent dining benefits, CRG is a great place to build a rewarding career in hospitality. If you are an experienced leader with a passion for delivering exceptional dining experiences and a commitment to fostering a positive work environment, we encourage you to apply and join a company where your contribution truly matters.

Job Requirements

  • High school diploma or equivalent
  • previous supervisory experience in a restaurant setting
  • strong communication and interpersonal skills
  • ability to work flexible hours including nights, weekends, and holidays
  • basic computer proficiency
  • excellent customer service skills
  • ability to stand for extended periods
  • leadership and team management abilities

Job Qualifications

  • Previous experience in a supervisory role in a fine dining restaurant or upscale dining establishment is preferred
  • strong leadership, organizational, and communication skills
  • understanding of food and beverage operations, service standards, and industry best practices
  • ability to work effectively in a high-pressure, fast-paced environment
  • proficiency in restaurant management software and point-of-sale systems

Job Duties

  • Collaborate with the General Manager in daily operations, planning, and decision-making
  • assist in setting and achieving financial goals, monitoring performance, and making improvements as needed
  • oversee and support the front-of-house and back-of-house teams
  • assist in recruiting, training, and developing staff to maintain high service standards
  • monitor staff performance and provide feedback and coaching as required
  • ensure that all guests receive exceptional service and resolve any guest concerns or issues
  • foster a welcoming and friendly atmosphere, ensuring guests feel valued and appreciated
  • assist in maintaining and enhancing the restaurant's reputation for outstanding service
  • participate in the day-to-day operations of the restaurant, including scheduling, inventory management, and quality control
  • ensure compliance with health, safety, and sanitation regulations
  • collaborate with the General Manager to optimize menu offerings and promotions
  • assist in managing the budget, controlling costs, and maximizing revenue
  • monitor financial reports, analyze data, and recommend strategies for improved profitability
  • contribute to inventory management and cost control efforts
  • foster a positive and collaborative work environment, promoting teamwork and effective communication
  • support and implement company policies and procedures
  • step in as the acting General Manager in their absence

Job Criteria

Experience

Mid Level (3-7 years)


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