Job Overview
Employment Type
Full-time
Compensation
Hourly
Work Schedule
Flexible
Benefits
competitive wage
flexible schedules
Skill development
Positive work environment
employee recognition
opportunities for career growth
Commitment to sustainability
Job Description
A&W is a well-established and beloved fast-food restaurant chain known throughout Canada for its commitment to quality food, exceptional customer service, and sustainable business practices. With a rich history and a strong presence in the fast-food industry, A&W has built a reputation for offering farm-sourced, great-tasting ingredients and for constantly evolving to meet the needs of its customers and communities. Their dedication to the environment is evident in initiatives such as using compostable packaging, offering plant-based menu options like the Beyond Meat Burger, and striving to reduce plastic use, including eliminating plastic straws. These efforts underline A&W's broader mission to make a positive impact not only through their food but also as an active participant in social and community well-being. By joining A&W, employees become part of a company that values respect, recognition, and a fun, inclusive working environment that fosters growth and teamwork.
The role of Restaurant Manager or Assistant Manager at A&W is a fantastic leadership opportunity for those who are passionate about people, food, and operational excellence. This position is perfect for an experienced and enthusiastic leader who thrives in a fast-paced environment and enjoys leading a diverse local team. The Restaurant Manager/Assistant Manager is pivotal in ensuring that the restaurant meets and exceeds targets in service quality, customer satisfaction, and financial performance. In addition to managing day-to-day operations, this leader coaches staff to uphold A&W’s renowned customer service standards and brand values. They will oversee staff scheduling and labor costs while also monitoring food costs to maintain profitability.
The role involves considerable hands-on leadership, including spending time on the floor working alongside employees to ensure smooth and efficient service during every shift. Food safety and regulatory compliance are paramount, and the manager is responsible for enforcing all food safety standards. This position includes active participation in hiring, retaining, and, when necessary, terminating staff to maintain a strong, motivated team. Inventory management and restaurant cleanliness are also vital components of the job.
Working at A&W means joining a company that not only emphasizes hard work but promotes a healthy work-life balance and a supportive environment that celebrates every employee’s contributions. The restaurant often operates in busy, energetic settings where teamwork and communication are essential. Candidates must be comfortable working with a variety of personality types and conditions, including handling kitchen equipment safely and maintaining strict hygiene standards.
Overall, this role is an excellent career path for those seeking to develop leadership skills, enhance operational abilities, and contribute to a brand that stands for quality and community values. A&W offers flexible scheduling and competitive wages, making it an attractive choice for dynamic individuals looking to grow with a company committed to innovation and sustainability.
The role of Restaurant Manager or Assistant Manager at A&W is a fantastic leadership opportunity for those who are passionate about people, food, and operational excellence. This position is perfect for an experienced and enthusiastic leader who thrives in a fast-paced environment and enjoys leading a diverse local team. The Restaurant Manager/Assistant Manager is pivotal in ensuring that the restaurant meets and exceeds targets in service quality, customer satisfaction, and financial performance. In addition to managing day-to-day operations, this leader coaches staff to uphold A&W’s renowned customer service standards and brand values. They will oversee staff scheduling and labor costs while also monitoring food costs to maintain profitability.
The role involves considerable hands-on leadership, including spending time on the floor working alongside employees to ensure smooth and efficient service during every shift. Food safety and regulatory compliance are paramount, and the manager is responsible for enforcing all food safety standards. This position includes active participation in hiring, retaining, and, when necessary, terminating staff to maintain a strong, motivated team. Inventory management and restaurant cleanliness are also vital components of the job.
Working at A&W means joining a company that not only emphasizes hard work but promotes a healthy work-life balance and a supportive environment that celebrates every employee’s contributions. The restaurant often operates in busy, energetic settings where teamwork and communication are essential. Candidates must be comfortable working with a variety of personality types and conditions, including handling kitchen equipment safely and maintaining strict hygiene standards.
Overall, this role is an excellent career path for those seeking to develop leadership skills, enhance operational abilities, and contribute to a brand that stands for quality and community values. A&W offers flexible scheduling and competitive wages, making it an attractive choice for dynamic individuals looking to grow with a company committed to innovation and sustainability.
Job Requirements
- Eligible to work in Canada
- Ability to stand for extended periods up to 8 hours
- Capability to lift heavy boxes up to 50 lbs
- Ability to perform repetitive tasks and maintain cleanliness
- Mental alertness to ensure safety of self and others
- Maintaining good personal hygiene and appropriate uniform
- Capacity to work in a noisy and fast-paced environment
- Comfortable using kitchen equipment and cleaning materials
- Willingness to use portable or step ladders as needed
Job Qualifications
- Experience in restaurant management or a leadership role
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of food safety regulations
- Proven ability to manage staff effectively
- Experience with inventory and cost control
- Customer service oriented
- Ability to handle stressful situations professionally
- Flexible and adaptable to changing work conditions
Job Duties
- Managing the staff to help maintain and achieve restaurant targets and standards
- Monitoring and controlling labour costs and food costs
- Working as a team with co-workers to achieve service times
- Coaching the staff to provide excellent customer service representative of the A&W brand
- Spending time every shift on the floor supporting and working with employees
- Ensuring all food safety regulations are followed
- Hiring, retaining, and terminating employees
- Assisting with inventory management
- Other duties which involve the day to day operation of a fast food restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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