Assistant Manager

This position is with a restaurant owned and operated by an independent franchisee of Del Taco, not Del Taco LLC itself. Being employed by an independent franchisee means that the franchisee is responsible for all employment matters within the restaurant, including hiring, firing, discipline, wages, supervision, staffing, and scheduling. This role offers a unique opportunity to work closely with the General Manager or take lead responsibilities as the lead manager in a dynamic and fast-paced restaurant environment. The employment is full-time, with direct oversight and support from the franchise owner, providing both operational and career growth opportunities within the restaurant industry.

Del Taco is a well-known fast-food chain famous for its fresh and flavorful Mexican-inspired menu. The restaurant emphasizes delivering high-quality food, excellent customer service, and maintaining a clean, welcoming environment. This role is critical to ensuring that these values are consistently met and that the restaurant operates efficiently and profitably. The successful candidate will play a pivotal role in leading the team by embracing and promoting the Del Taco Way, focusing on fostering an inclusive, service-oriented culture, and driving sales and customer loyalty.

The position summary involves protecting and growing the Del Taco brand by maximizing the restaurant's efficiency and profitability. The lead manager supports the General Manager in staffing with quality team members, ensuring adherence to training protocols, and promoting a culture of continuous learning and teamwork. This includes recruiting, hiring, training, evaluating performance, and recommending disciplinary actions as needed while maintaining a positive and motivating work environment.

Furthermore, the role demands executing Del Taco standards flawlessly, including maintaining the physical appearance of the restaurant, ensuring all equipment is operational and safe, delivering high-quality food products, and enforcing cleaning schedules and dress codes. The lead manager must ensure that signage and promotional materials are displayed correctly to maintain brand consistency.

Another critical responsibility is achieving or exceeding sales goals by assisting in setting and communicating sales targets, optimizing staffing according to sales projections, increasing customer counts and average check sizes, and driving local marketing initiatives to attract new customers. Awareness of the local market and competition is necessary to tailor strategies that enhance store performance. Speed and quality of service are paramount, with an emphasis on delivering a pleasant customer experience "with a smile."

Profitability is equally important, involving staff management to maintain labor costs aligned with actual sales, compliance with labor laws, accurate inventory control to minimize waste and prevent theft, proper cash handling procedures, cash audit performance, and addressing discrepancies promptly. Safety and health standards must be upheld, alongside managing service vendors efficiently to minimize maintenance and supplies costs.

This lead management position offers an opportunity to grow professionally in a vibrant restaurant setting. The franchisee is committed to providing equal employment opportunities and fostering an environment free from discrimination and harassment, ensuring employees are treated with respect and dignity. This is a chance to join a team dedicated to quality, efficiency, and customer satisfaction while contributing to the successful operation of a respected fast-food brand.