Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.75 - $24.25
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
401K with company match
Paid Time Off
Dining benefits

Job Description

Cunningham Restaurant Group (CRG), established in 1997 by Mike Cunningham, is a distinguished hospitality company based in Brownsburg, Indiana. Over the years, CRG has evolved from a single restaurant into a thriving tri-state restaurant group featuring forty restaurants across eighteen unique dining concepts. The growth of CRG is a testament to its consistent commitment to quality, innovation, and community impact. This expansion reflects a dedication to offering innovative dining experiences while staying rooted in community values. The company’s mission revolves around creating memorable guest experiences, fostering employee growth, and driving sustainable development in the restaurant industry. CRG prides itself on its culture of connection, honesty, ownership, respect, fairness, kindness, and opportunity, which contributes to a welcoming and inclusive workplace environment.

The role of Assistant Manager at Cunningham Restaurant Group is pivotal in maintaining the company’s high standards of service and operational excellence. This position requires a dynamic and experienced leader who supports the General Manager in the daily operations and strategic planning of the restaurant. The Assistant Manager plays a key role in supervising both front-of-house and back-of-house staff, ensuring that service standards are met and that employees are well-trained and motivated. Attention to detail and a hands-on approach are essential as the Assistant Manager participates in scheduling, inventory management, and quality control procedures. This role is designed for someone passionate about the restaurant industry and skilled at balancing multiple responsibilities in a fast-paced environment.

Beyond leadership and operational duties, the Assistant Manager is deeply involved in customer service, ensuring that every guest enjoys an exceptional dining experience. Handling guest concerns effectively, fostering a welcoming atmosphere, and upholding the restaurant’s reputation are critical aspects of the job. Financial management is also an important responsibility, requiring the Assistant Manager to assist with budget management, cost control, and maximizing profitability. They analyze financial reports and collaborate on menu optimization and promotional strategies to enhance revenue.

Cunningham Restaurant Group offers a competitive salary and comprehensive benefits package that reflects the importance of work-life balance and employee wellness. Benefits include medical, dental, and vision insurance, flexible spending accounts, a 401k plan with company match, paid time off, and excellent dining benefits. CRG is committed to diversity and equal opportunity, ensuring a respectful workplace where all employees can thrive without discrimination.

Job Requirements

  • high school diploma or equivalent
  • previous experience in a supervisory or management role in the restaurant industry
  • ability to work flexible hours including evenings, weekends, and holidays
  • excellent interpersonal skills
  • strong organizational abilities
  • capacity to handle multiple tasks under pressure
  • basic computer literacy
  • commitment to delivering excellent customer service

Job Qualifications

  • previous experience in a supervisory role in a fine dining or upscale dining establishment is preferred
  • strong leadership skills
  • excellent organizational skills
  • effective communication skills
  • understanding of food and beverage operations and service standards
  • ability to work effectively in a high-pressure, fast-paced environment
  • proficiency in restaurant management software and point-of-sale systems

Job Duties

  • supporting general manager by collaborating in daily operations and planning
  • assisting in setting and achieving financial goals
  • overseeing and supporting front-of-house and back-of-house teams
  • assisting in recruiting, training, and developing staff
  • monitoring staff performance and providing feedback and coaching
  • ensuring exceptional guest service and resolving guest concerns
  • fostering a welcoming and friendly atmosphere
  • participating in scheduling, inventory management, and quality control
  • ensuring compliance with health, safety, and sanitation regulations
  • collaborating on menu optimization and promotions
  • assisting in budget management, cost control, and maximizing revenue
  • monitoring financial reports and analyzing data
  • fostering a positive and collaborative work environment
  • supporting and implementing company policies
  • acting as general manager in their absence

Job Criteria

Experience

Mid Level (3-7 years)


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