Assistant Manager

Pittsburg, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $18.00 - $26.25

Work Schedule

Standard Hours

Day Shifts

Benefits

Competitive wages

Profit sharing

meal discounts

Medical insurance

Dental Insurance

Vision Insurance

401K with company match

Paid vacation

Paid sick leave

development opportunities

Job Description

Flynn Group, a leader in the restaurant franchise industry, entered the Panera Bread system in 2015 by acquiring 47 cafes. Since then, the company has experienced remarkable growth, more than tripling in size to become the second largest Panera franchisee in the world. Flynn Panera operates with a decentralized business model where local geographic areas are overseen by Market Leaders. Under this structure, Area Directors manage multiple units, General Managers lead the daily operations of individual cafes, and Assistant Managers support the management teams by overseeing departments and handling everyday operational tasks. This leadership hierarchy ensures efficient, high-quality service and consistent operational success across Flynn Panera locations.

Flynn Panera cafes are known for their upscale, friendly environments serving artisan breads, made-to-order soups, salads, sandwiches, and specialty espresso beverages. The cafes are distinctive because they operate in a grease and alcohol-free environment, emphasizing fresh food and a wholesome atmosphere. Managers, therefore, do not handle late-night shifts and focus on creating a positive morning and daytime work culture. With a strong leadership team bringing over 190 years of combined restaurant experience and more than 60 years of dedication within Flynn Group, the company emphasizes core values such as genuine care for people, competitive spirit, and team unity to thrive in the foodservice industry.

The role of a Manager at Flynn Panera involves supervising up to 75 staff members and providing outstanding leadership to ensure an exceptional customer experience. This position is crucial to maintaining the high standards of cleanliness, sanitation, food quality, safety, and overall facility management expected of each cafe. By fostering a positive work environment and inspiring staff, managers play a pivotal role in enabling cafes to deliver their signature warm and friendly service.

Managers are passionate about the restaurant industry, with responsibilities including coaching, counseling, maintaining profitability, and operational oversight. The company values leaders with a stable employment track record, attention to detail, and excellent interpersonal skills who can adapt in a fast-paced and highly demanding environment. Flynn Group is one of the world's largest franchise operators across several renowned brands, including Applebee's, Arby's, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Panera Bread is a rapidly growing concept within their portfolio, offering significant opportunities for professional advancement in hospitality management.

Job Requirements

must have at least 2 to 3 years of hospitality management experience
degree or equivalent experience preferred
food management certification is advantageous
strong leadership skills
ability to manage multiple tasks and team members effectively
excellent communication skills
able to handle physically demanding tasks including standing and mobility for up to 10 hours
capable of safely lifting weights up to 50 pounds
must read and write effectively for communication
possess finger and hand dexterity for equipment operation
must be a morning person as shifts do not include late nights
stable employment record
attention to detail
outstanding interpersonal skills

Job Qualifications

at least 2 to 3 years hospitality management experience
degree or equivalent experience in hospitality or hotel restaurant management preferred
food management certifications a plus
proven leadership and team-building skills
strong organizational and communication abilities
ability to work in a fast paced environment
commitment to high standards of cleanliness and food safety
customer service orientation
ability to mentor and develop staff effectively

Job Duties

taking responsibility for the overall business performance of the restaurant including ordering scheduling labor management marketing facilities management bakery operations and catering
analyzing and planning restaurant sales levels and profitability
creating and executing plans for sustained profitability
serving as the primary conduit of information between associates and management team
retaining and developing team members and managers
managing budgets and controlling costs
coordinating the entire operation of the restaurant during scheduled shifts
greeting customers and doing table visits to ensure customer satisfaction
inspiring associates to have fun and be their authentic selves while generating high productivity
coaching and mentoring associates through one-on-ones performance documentation and performance reviews
anticipating problems and taking action to prevent them
serving as the primary resource for resolving associate questions
ensuring associates are properly trained and fully competent in all aspects of food service and customer support
recruiting and training staff to meet staffing par levels
ensuring objectives are achieved while operating within company guidelines cultural values and ethical business practices
exhibiting a professional image and embodying company values