Assistant Manager

Flynn Group, founded by Greg Flynn in 1999, started its journey with the acquisition of eight Applebee's restaurants. Over the past two decades, the company has experienced significant growth through building new stores and acquiring other franchise operators. This expansion has made Flynn Group the largest Applebee's franchisee in the world, with over 460 Applebee's restaurants located across 24 states.\n\nFlynn Applebee's is one of the seven premier brands under the Flynn Group umbrella. Flynn Group itself has grown to become the largest franchise operator globally, owning and managing a diversified portfolio of iconic, world-class restaurant brands. These include Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and also extend into the fitness industry with Planet Fitness. Flynn Group's primary mission is to be the premier operator within each of these brands by adhering to its core values: Care Genuinely for People, Play like a Champion, and Win as One.\n\nAs an Applebee's Assistant Manager, you will play a vital role in the daily operations of the restaurant, ensuring both guests and staff have an exceptional experience. This role involves leading a team, resolving problems efficiently, managing stress effectively, and maintaining a positive and energetic work environment. While the role demands hard work, it promises a rewarding and enjoyable experience.\n\nKey responsibilities include ensuring timely and friendly service that meets company standards, cultivating a positive culture aligned with Flynn Applebee's core values, addressing and resolving guest complaints promptly, and prioritizing guest engagement during their visits. You'll manage inventory levels, oversee product preparation and presentation, schedule employees to meet sales demands, and maintain safety and security protocols. Additionally, you'll promote cleanliness and sanitation, perform routine maintenance checks, and report any needed repairs to higher management.\n\nThe Assistant Manager also plays a critical role in recruitment and training, promoting the Flynn Applebee's training procedures for new managers and helping to develop staff through individual training sessions, meetings, and performance evaluations. You'll regularly assess employee performance, provide constructive feedback, handle disciplinary actions when necessary, and ensure compliance with company policies and legal regulations. You will be responsible for cost control, completing food and liquor inventories on schedule, and submitting accurate daily paperwork. Ensuring sanitation standards meet or exceed health department and Flynn Applebee's requirements is a must.\n\nThis role requires versatility, with the Assistant Manager willing and able to work in various positions within the restaurant, including line cooking, expo, seating guests, and bartending when necessary. Continuous leadership growth is supported by the Management Development Program, which the Assistant Manager is encouraged to utilize.