Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $23.75
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Retirement Plan
Job Description
Burger King is a globally recognized fast-food restaurant chain that has been serving millions of customers worldwide. Known for its flame-grilled burgers and fast, friendly service, Burger King operates thousands of locations internationally. As a reputable company in the fast-food and hospitality industry, Burger King focuses on delivering high-quality food, excellent customer service, and a welcoming environment for both employees and guests. The company is committed to fostering a positive workplace culture that empowers its staff and promotes career growth opportunities within the organization. Working at Burger King means being part of a dynamic team dedicated to consistency, reliability, and customer satisfaction.
The Assistant Manager (AM) role at Burger King is a pivotal position responsible for supporting the Restaurant Manager in executing the company's mission and values while ensuring exceptional guest satisfaction. This role involves managing daily restaurant operations, focusing on financial control, people development, customer service, and compliance to deliver desired outcomes such as increased sales, profitability, and employee retention. The Assistant Manager is critical in maintaining smooth restaurant functions across shifts and assumes full accountability for operations in the absence of the Restaurant Manager or Senior Assistant Manager. This position demands the flexibility to work long, irregular hours and additional shifts as necessary. The AM leads by example, motivating and directing crew members and shift supervisors to exceed customer expectations through food quality, service efficiency, and maintaining clean and safe restaurant conditions.
Key responsibilities include directing efficient food production and timely service, resolving operational challenges, and maintaining positive crew morale and teamwork. The Assistant Manager plays an integral role in crew training and development, ensuring team members are well-equipped with knowledge of company standards and policies. The role also involves assisting with profit and loss management by overseeing cash controls, inventory, labor scheduling, and financial reporting. Ensuring regulatory and company policy compliance across safety, sanitation, and security is critical for this role. The Assistant Manager must demonstrate leadership, problem-solving skills, and a commitment to continuous learning while actively contributing to a productive and customer-focused restaurant environment. This position is ideal for individuals with a passion for hospitality management and a drive to progress within the fast-food industry.
The Assistant Manager (AM) role at Burger King is a pivotal position responsible for supporting the Restaurant Manager in executing the company's mission and values while ensuring exceptional guest satisfaction. This role involves managing daily restaurant operations, focusing on financial control, people development, customer service, and compliance to deliver desired outcomes such as increased sales, profitability, and employee retention. The Assistant Manager is critical in maintaining smooth restaurant functions across shifts and assumes full accountability for operations in the absence of the Restaurant Manager or Senior Assistant Manager. This position demands the flexibility to work long, irregular hours and additional shifts as necessary. The AM leads by example, motivating and directing crew members and shift supervisors to exceed customer expectations through food quality, service efficiency, and maintaining clean and safe restaurant conditions.
Key responsibilities include directing efficient food production and timely service, resolving operational challenges, and maintaining positive crew morale and teamwork. The Assistant Manager plays an integral role in crew training and development, ensuring team members are well-equipped with knowledge of company standards and policies. The role also involves assisting with profit and loss management by overseeing cash controls, inventory, labor scheduling, and financial reporting. Ensuring regulatory and company policy compliance across safety, sanitation, and security is critical for this role. The Assistant Manager must demonstrate leadership, problem-solving skills, and a commitment to continuous learning while actively contributing to a productive and customer-focused restaurant environment. This position is ideal for individuals with a passion for hospitality management and a drive to progress within the fast-food industry.
Job Requirements
- High school diploma or equivalent
- Some college preferred
- Minimum of one year of demonstrated leadership experience with excellent performance in a Burger King restaurant or comparable retail/hospitality industry
- English language proficiency for clear speech and proficient reading and verbal comprehension
- Proficient math skills
- Completion of or willingness to complete internal certifications including Guest Service Expert, Basic Management Training, Serve Safe Essentials, Anti-Harassment Training, and HR Legal Compliance Training within 60 days from start date
- Ability to work long and irregular hours including extra shifts as needed
Job Qualifications
- High school diploma or equivalent
- Some college preferred
- Minimum of one year of demonstrated leadership experience in a Burger King restaurant or comparable retail/hospitality setting
- English proficiency in speech clarity and verbal comprehension
- Proficient math skills
- Completion or willingness to complete internal certifications such as Guest Service Expert, Basic Management Training, Serve Safe Essentials, Anti-Harassment Training, and HR Legal Compliance Training
Job Duties
- Lead operations excellence by directing efficient and accurate food preparation and sales
- Motivate and guide crew members and shift supervisors to exceed customer expectations through food quality and service
- Supervise and train crew members on restaurant processes, products, and policies
- Assist with profit and loss management by managing cash control, inventory, labor, and applying financial reports
- Ensure restaurant compliance with government regulations, company policies, and safety standards
- Resolve operational and customer service challenges promptly and effectively
- Promote a positive and professional work environment that encourages teamwork and employee development
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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