Panera logo

Assistant Manager

Job Overview

briefcase

Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Range $17.75 - $25.75
clock

Work Schedule

Standard Hours
Flexible
Day Shifts
diamond

Benefits

Competitive wages
Profit sharing
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid vacation
development opportunities

Job Description

Flynn Group is a renowned restaurant franchise operator that entered the Panera Bread system in 2015 with the acquisition of 47 cafes. Since then, it has experienced significant growth to become the second largest Panera franchisee in the world, expanding further through building new stores and acquiring other franchise operators. Flynn Panera operates under a decentralized business model, where each geographic area is led by a Market Leader, overseeing Area Directors, General Managers, Assistant Managers, and Team Managers. This hierarchy empowers localized management and ensures the smooth and successful operation of each cafe within the franchise.

Flynn Group itself was founded in 1999 by Greg Flynn and has since grown into the largest franchise operator globally, owning a diversified portfolio of restaurant brands, including well-known names such as Applebee's, Arby's, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. The company’s mission is to be the premier operator in each brand, driven by core values of genuine care for people, competitive spirit, and a culture of teamwork. Within Flynn Group, Panera Bread cafes are recognized for their upscale and welcoming environments, specializing in artisan baked breads, pastries, made-to-order soups, salads, sandwiches, and specialty espresso beverages. Their cafes operate with unique standards such as no fryers and no late-night hours, creating a grease and alcohol-free environment that fosters a positive experience for both employees and customers.

The role of a Manager at Flynn Panera is critical and rewarding. This leadership position involves overseeing the daily operation of the cafe, managing up to 75 staff members, and ensuring delivery of exemplary customer service. Managers at Flynn Panera are expected to lead by example, embody the company's culture of warmth and professionalism, and contribute to maintaining high standards in food quality, safety, sanitation, and cafe cleanliness. Being a manager here means working in a dynamic, fast-paced environment where passion for the food industry and genuine care for people are essential. Additionally, Flynn Panera values steady, experienced restaurant professionals who have strong interpersonal skills and attention to detail.

Managers play a pivotal role in sustaining the cafe's profitability and success through responsibilities like staff recruitment and training, labor management, marketing initiatives, budget control, and facility management. They also act as a primary communication link between staff and the wider management team, fostering a culture of open dialogue and continuous improvement. The company looks for leaders who are not only driven to achieve business goals but who also inspire their teams to enjoy their work while being their authentic selves. Working as a manager at Flynn Panera brings the opportunity to grow within a rapidly expanding company and to be part of a premier team dedicated to operational excellence and superior guest experiences.

Job Requirements

  • Must have 2-3 years of hospitality management experience
  • degree or equivalent experience in hospitality or hotel/restaurant management preferred
  • ability to lead and inspire a team
  • attention to detail
  • strong communication skills
  • experience with budget and labor management
  • must be able to stand and move for up to 10 hours
  • ability to safely lift up to 50 pounds
  • ability to read and write effectively
  • possess finger and hand dexterity
  • "run it like you own it" mentality
  • willingness to work morning shifts
  • steady and stable employment record

Job Qualifications

  • At least 2-3 years of hospitality management experience
  • degree or equivalent experience in hospitality or hotel/restaurant management preferred
  • food management certifications are a plus
  • demonstrated leadership abilities
  • strong interpersonal and communication skills
  • proven ability to manage teams and drive profitability
  • experience in budget and labor management
  • passion for the food service industry
  • ability to maintain high standards of quality and sanitation

Job Duties

  • Provide outstanding leadership to the team
  • inspire others and coach employees
  • create a profitable environment and deliver exceptional customer experience
  • maintain high standards of cleanliness, sanitation, food quality, safety, and facility management
  • manage overall business performance including ordering, scheduling, labor management, marketing, bakery operations, and catering
  • analyze and plan sales levels and profitability
  • create and execute plans for sustained profitability
  • serve as the primary liaison between associates and management
  • retain and develop team members and managers
  • manage budgets and control costs
  • coordinate restaurant operations during shifts
  • greet customers and ensure customer satisfaction
  • inspire associates to have fun and be authentic while maintaining productivity
  • coach and mentor through one-on-ones, performance documentation, and reviews
  • anticipate problems and take proactive action
  • resolve associate questions
  • serve as a specialist ensuring associates are properly trained and competent in all food service and customer support areas
  • recruit and train staff to meet par levels
  • ensure all operations comply with company guidelines, cultural values, and ethics
  • exhibit a professional image embodying company values

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef