Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $24.00
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Benefits

competitive salary
Opportunities for career advancement
employee discount
Health Insurance
Paid Time Off
Retirement plan options
supportive work environment

Job Description

Rockys has established itself as a trusted retail destination since 1926, known for its commitment to providing high-quality products and exceptional customer service. With a rich history spanning nearly a century, Rockyssince1926 has grown into a reputable company recognized for its dedication to offering customers an outstanding shopping experience. The company operates retail stores that focus on delivering helpful customer service, maintaining a safe and welcoming environment, and promoting strong community connections. Their team-oriented culture and commitment to excellence create a dynamic workplace where employees are valued and encouraged to grow professionally. The company's longevity and reputation highlight its stability... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in retail management or supervisory role
  • Ability to work flexible schedules including weekends and holidays
  • Strong organizational skills
  • Basic computer proficiency
  • Ability to stand for long periods
  • Reliable and punctual
  • Ability to handle multiple tasks simultaneously

Job Qualifications

  • Proven retail management experience
  • Strong leadership and interpersonal skills
  • Excellent customer service abilities
  • Knowledge of inventory management
  • Ability to train and develop staff
  • Effective communication skills
  • Ability to work flexible hours
  • Problem-solving and conflict resolution skills
  • Basic understanding of merchandising and sales strategies

Job Duties

  • Open and close the store
  • Safety and security, as assigned
  • Knowledge of overall store policies, procedures and goals
  • Knowledge of management responsibilities and ability to fill in as needed for the Store Manager
  • Oversee the tasks assigned and delegated to the various store team members
  • Training of store personnel
  • Supervise in store personnel to insure optimum performance and amazing customer service
  • Assist in maintaining an accurate Inventory
  • General housekeeping, and be able keep the store in a safe condition for Team members and Customers
  • Shop the competition monthly
  • Participate and sometimes lead the monthly store meetings
  • Oversee inventory order placement
  • Oversee inventory receiving and store stocking
  • Achieve sales and productivity goals as established by the Store Manager including keeping gross margin at acceptable levels
  • Maintain a safe working condition of store equipment and fixtures
  • Set a positive example by following company procedures
  • Develop promotions to increase store traffic
  • Ensure that end-caps, cross merchandising and feature displays are properly merchandised and maintained
  • Demonstrate Helpful customer service, by greeting and assisting customers on the sales floor
  • Resolve customer claims and complaints in a manner that is timely, courteous and discreet
  • Authorize refunds in a manner that is consistent with company policy
  • Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner
  • Attend and assist with mandatory monthly store meetings

Job Location

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