Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Benefits
competitive salary
Opportunities for career advancement
employee discount
Health Insurance
Paid Time Off
Retirement plan options
supportive work environment
Job Description
Rockys has established itself as a trusted retail destination since 1926, known for its commitment to providing high-quality products and exceptional customer service. With a rich history spanning nearly a century, Rockyssince1926 has grown into a reputable company recognized for its dedication to offering customers an outstanding shopping experience. The company operates retail stores that focus on delivering helpful customer service, maintaining a safe and welcoming environment, and promoting strong community connections. Their team-oriented culture and commitment to excellence create a dynamic workplace where employees are valued and encouraged to grow professionally. The company's longevity and reputation highlight its stability... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail management or supervisory role
- Ability to work flexible schedules including weekends and holidays
- Strong organizational skills
- Basic computer proficiency
- Ability to stand for long periods
- Reliable and punctual
- Ability to handle multiple tasks simultaneously
Job Qualifications
- Proven retail management experience
- Strong leadership and interpersonal skills
- Excellent customer service abilities
- Knowledge of inventory management
- Ability to train and develop staff
- Effective communication skills
- Ability to work flexible hours
- Problem-solving and conflict resolution skills
- Basic understanding of merchandising and sales strategies
Job Duties
- Open and close the store
- Safety and security, as assigned
- Knowledge of overall store policies, procedures and goals
- Knowledge of management responsibilities and ability to fill in as needed for the Store Manager
- Oversee the tasks assigned and delegated to the various store team members
- Training of store personnel
- Supervise in store personnel to insure optimum performance and amazing customer service
- Assist in maintaining an accurate Inventory
- General housekeeping, and be able keep the store in a safe condition for Team members and Customers
- Shop the competition monthly
- Participate and sometimes lead the monthly store meetings
- Oversee inventory order placement
- Oversee inventory receiving and store stocking
- Achieve sales and productivity goals as established by the Store Manager including keeping gross margin at acceptable levels
- Maintain a safe working condition of store equipment and fixtures
- Set a positive example by following company procedures
- Develop promotions to increase store traffic
- Ensure that end-caps, cross merchandising and feature displays are properly merchandised and maintained
- Demonstrate Helpful customer service, by greeting and assisting customers on the sales floor
- Resolve customer claims and complaints in a manner that is timely, courteous and discreet
- Authorize refunds in a manner that is consistent with company policy
- Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner
- Attend and assist with mandatory monthly store meetings
Job Location
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