Five Guys logo

Assistant Manager - 4110

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $50,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
Paid Family Bonding Leave

Job Description

Five Guys Enterprises LLC is a prominent American fast-casual restaurant chain known for its burgers, fries, and dedication to high quality and great customer experiences. Founded in 1986 and headquartered in Lorton, Virginia, Five Guys has grown tremendously and continues to expand with plans to open more than 1000 new locations across North America. As a family-owned business rooted in strong core values, Five Guys emphasizes doing things the right way for the right reasons. The company is dedicated to fostering an inclusive workplace environment by striving to increase representation of women, people of color, veterans, and individuals with disabilities. They also participate in eVerify to maintain compliance with employment eligibility regulations. The employment type for the position discussed is salaried, non-exempt, with a starting annual pay of 50,000 USD and potential for overtime.

This role is focused on restaurant leadership, requiring at least one year of leadership experience in the restaurant industry. The successful candidate will be responsible for overseeing day-to-day operations during scheduled shifts, managing costs, and leading a team to deliver exceptional service. The typical working hours align with store operations from 11:00 am to 10:00 pm with no drive-thru services, which supports more manageable work-life hours. The position also offers a unique Secret Shopper bonus plan, where bonus rewards are allocated based on customer feedback during secret shop visits conducted twice weekly. For General Managers and Assistant Managers, there are further advantages such as eligibility for up to 12 weeks of paid Family Bonding Leave depending on their tenure, which is accessible immediately upon hire.

The ideal candidate at Five Guys embodies the company's core convictions: Remain Humble, Exceed Expectations, Always Do The Right Thing, and Lead By Example. They seek leaders who are honest, energetic, motivational, and fun, and who set high standards for both themselves and their teams. Being passionate about creating a great place to work and a memorable customer experience is critical. Five Guys values individuals who genuinely care about the quality of food served and the satisfaction of their customers. Joining this team means being part of a company that is passionate about its culture, continuously learning through innovation and feedback from both owners and team members. Additionally, Five Guys offers comprehensive and customizable benefits including medical, dental, vision, pet insurance, a 401(k) plan with company match, Employee Assistance Program, and an Employee Relief Fund that reflects the company’s commitment to employee well-being and support.

By choosing to apply for this position, candidates acknowledge Five Guys’ commitment to equal employment opportunity and the company’s policy to enhance workforce diversity. Their detailed position description underscores the focus on leadership, customer service, and operational excellence, making this role an excellent opportunity for those ready to grow their careers in a dynamic restaurant environment.

Job Requirements

  • High school diploma or equivalent
  • minimum one year of leadership experience in restaurant operations
  • ability to work from 11:00 am to 10:00 pm shifts
  • honest and energetic personality
  • strong motivational skills
  • commitment to company core values
  • eligibility to work in the United States

Job Qualifications

  • At least one year of leadership experience in the restaurant industry
  • strong interpersonal and communication skills
  • proven ability to manage costs and lead effective teams
  • customer service orientation
  • knowledge of food safety and hygiene standards
  • ability to work flexible hours

Job Duties

  • Oversee restaurant operations during shifts
  • lead and motivate team members
  • control costs and manage budgets
  • ensure high quality customer service
  • implement company policies and procedures
  • maintain cleanliness and safety standards
  • participate in Secret Shopper program

Job Criteria

Experience

Mid Level (3-7 years)


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