Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
family bonding leave
Job Description
Five Guys Enterprises LLC, popularly known as Five Guys, is a leading fast-casual restaurant chain renowned for its fresh, made-to-order burgers, hand-cut fries, and casual dining experience. Since its inception, Five Guys has grown rapidly across North America, earning a reputation for quality food, exceptional customer service, and an enjoyable work environment. The company's commitment to authenticity and consistency is reflected in every aspect of its operations, from sourcing fresh ingredients to fostering a culture built on teamwork and respect. With plans to open more than an estimated 1000 new locations, Five Guys is positioned for expansive growth, emphasizing career advancement by promoting from within. Employees enjoy working in a vibrant atmosphere where commitment and enthusiasm for delivering amazing food and superior service are highly valued.
The available role is a salaried, non-exempt management position starting at $55,000 annually with the potential for overtime pay. The position also qualifies for performance-based bonuses and additional incentives like Secret Shopper bonuses, which reward teams for outstanding service during evaluations. Managers at Five Guys are entrusted with live operations during real work hours, typically from 11:00 am to 10:00 pm, without the complexity of drive-thru services, allowing for focused, quality customer engagement. This role offers comprehensive and customizable benefits including medical, dental, vision, and pet insurance, as well as a 401(k) plan with employer matching. Unique perks include Employee Assistance Programs and an Employee Relief Fund supported by both owners and employees. Additionally, General Managers and Assistant Managers benefit from Family Bonding Leave, offering up to 12 weeks of paid leave based on tenure.
This leadership position requires individuals with at least one year of management experience in the restaurant industry who are adept at controlling costs and leading shifts effectively. The ideal candidate is passionate about creating a positive work environment that motivates staff, ensures exceptional customer experiences, and upholds Five Guys' core convictions: to remain humble, exceed expectations, always do the right thing, and lead by example. Managers play a vital role in maintaining the brand's high standards while fostering a culture of integrity, fun, and mutual respect among team members. Joining Five Guys means becoming part of a passionate community dedicated to excellent food and outstanding customer service, rooted in family business values and guided by a commitment to doing things the right way for the right reasons.
The available role is a salaried, non-exempt management position starting at $55,000 annually with the potential for overtime pay. The position also qualifies for performance-based bonuses and additional incentives like Secret Shopper bonuses, which reward teams for outstanding service during evaluations. Managers at Five Guys are entrusted with live operations during real work hours, typically from 11:00 am to 10:00 pm, without the complexity of drive-thru services, allowing for focused, quality customer engagement. This role offers comprehensive and customizable benefits including medical, dental, vision, and pet insurance, as well as a 401(k) plan with employer matching. Unique perks include Employee Assistance Programs and an Employee Relief Fund supported by both owners and employees. Additionally, General Managers and Assistant Managers benefit from Family Bonding Leave, offering up to 12 weeks of paid leave based on tenure.
This leadership position requires individuals with at least one year of management experience in the restaurant industry who are adept at controlling costs and leading shifts effectively. The ideal candidate is passionate about creating a positive work environment that motivates staff, ensures exceptional customer experiences, and upholds Five Guys' core convictions: to remain humble, exceed expectations, always do the right thing, and lead by example. Managers play a vital role in maintaining the brand's high standards while fostering a culture of integrity, fun, and mutual respect among team members. Joining Five Guys means becoming part of a passionate community dedicated to excellent food and outstanding customer service, rooted in family business values and guided by a commitment to doing things the right way for the right reasons.
Job Requirements
- High school diploma or equivalent
- at least one year of restaurant management experience
- ability to work flexible hours including evenings and weekends
- strong leadership and decision-making skills
- excellent communication and interpersonal abilities
- physically able to perform job duties which may include standing for extended periods
- eligibility to work in the United States
- willingness to participate in performance-based bonus programs
Job Qualifications
- Minimum one year of leadership experience in the restaurant industry
- proven ability to control costs and manage staff effectively
- strong interpersonal and communication skills
- customer-focused mindset with a passion for quality food service
- ability to motivate and build a cohesive team
- knowledge of food safety regulations and standards
- commitment to acting with honesty, energy, and motivation as per company values
Job Duties
- Lead, motivate and manage restaurant staff to ensure excellent customer service
- control and manage costs including labor and food costs
- oversee daily restaurant operations during shift hours
- ensure compliance with food safety and sanitation standards
- conduct regular team training and development to uphold company standards
- participate in scheduling and labor management
- foster a positive and inclusive work environment following Five Guys core convictions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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