Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Operations excellence
Training and Development
Personal and career growth
comprehensive benefits
recognition programs
Bonuses
Compensation
Job Description
Checkers & Rally's is a renowned name in the Quick Service Restaurant (QSR) industry known for its commitment to delivering exceptional guest experiences through quality food and outstanding service. The company has built a strong presence with a network of franchise and company-owned restaurants, focusing on innovative menu offerings and efficient operations. Checkers & Rally's prides itself on fostering a dynamic and inclusive work environment that values integrity, service, excellence, and courage to be bold and grow. Recognized for its vibrant and fast-paced culture, the company is dedicated to supporting its employees and franchisees, ensuring they have the tools and training needed to succeed in a competitive market. As part of the Corporate Field Operations team, employees get the opportunity to engage in meaningful work that positively impacts guests, team members, and franchisees alike.
The Assistant Manager role at Checkers & Rally's is a pivotal position designed to support the General Manager in overseeing restaurant operations, ensuring that sales and profit goals are met while maintaining a high standard of guest and team service. This role plays an integral part in creating an environment that positions the restaurant as the first choice for both guests and employees. The position involves a blend of leadership, operational management, team development, and guest relations. Assistant Managers are expected to take a proactive stance in managing restaurant activities, promoting guest satisfaction, and coaching team members to uphold company policies and customer service standards. They act as a key liaison between restaurant staff and the General Manager, addressing any issues that arise and implementing solutions effectively.
Additionally, the Assistant Manager assists in recruiting and hiring restaurant team members, providing training on operations and company procedures, and maintaining a safe and enjoyable work atmosphere. Working in a fast-paced environment requires the ability to multitask and maintain high energy levels to keep up with the operational demands. This role offers a valuable career opportunity as part of a brand that not only values operational excellence but also encourages personal and professional growth. Comprehensive benefits and recognition programs further enhance the role’s appeal, making Checkers & Rally's an exciting place to build a long-term career in restaurant management. Employment is on a full-time basis, and compensation details are discussed during the interview. Located at 3647 NW 62nd St, this position offers a chance to be part of a vibrant community focused on excellence and growth in the QSR industry.
The Assistant Manager role at Checkers & Rally's is a pivotal position designed to support the General Manager in overseeing restaurant operations, ensuring that sales and profit goals are met while maintaining a high standard of guest and team service. This role plays an integral part in creating an environment that positions the restaurant as the first choice for both guests and employees. The position involves a blend of leadership, operational management, team development, and guest relations. Assistant Managers are expected to take a proactive stance in managing restaurant activities, promoting guest satisfaction, and coaching team members to uphold company policies and customer service standards. They act as a key liaison between restaurant staff and the General Manager, addressing any issues that arise and implementing solutions effectively.
Additionally, the Assistant Manager assists in recruiting and hiring restaurant team members, providing training on operations and company procedures, and maintaining a safe and enjoyable work atmosphere. Working in a fast-paced environment requires the ability to multitask and maintain high energy levels to keep up with the operational demands. This role offers a valuable career opportunity as part of a brand that not only values operational excellence but also encourages personal and professional growth. Comprehensive benefits and recognition programs further enhance the role’s appeal, making Checkers & Rally's an exciting place to build a long-term career in restaurant management. Employment is on a full-time basis, and compensation details are discussed during the interview. Located at 3647 NW 62nd St, this position offers a chance to be part of a vibrant community focused on excellence and growth in the QSR industry.
Job Requirements
- High school diploma or general education degree (GED)
- Food safety certified
- 1-2 years restaurant management experience
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with a fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Qualifications
- High school diploma or general education degree (GED)
- Food safety certified
- 1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
- Basic math skills
- Microsoft Office and general systems experience
- Strong interpersonal and verbal and written communications skills
- Ability to work flexible schedule and extended hours
- High energy to keep up with a fast paced environment
- Commitment to core values of integrity, service, excellence, and courage to be bold and grow
Job Duties
- Building sales and profits by promoting guest satisfaction and managing restaurant operations
- Escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
- Assisting with interviewing and hiring the right team members
- Ensuring policy and procedures are being followed on shifts
- Training team members on operations, company policies and procedures and guest service
- Identifying and responding to complaints and policy and procedure violations
- Providing regular feedback and coaching to team members on their performance
- Helping ensure the restaurant is a safe, clean and fun environment for our employees and guests
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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