
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Job Description
The hiring establishment is a dynamic and customer-focused restaurant committed to delivering a superior dining experience through high-quality food, exceptional service, and a clean, safe environment. This restaurant operates under a structured leadership system designed to uphold culinary standards, food safety regulations, and guest satisfaction while fostering a positive and energetic atmosphere. With a strong emphasis on teamwork, operational excellence, and guest engagement, the restaurant promotes growth and development opportunities for its staff, ensuring a vibrant workplace culture where employees feel valued and motivated to excel.
The role of Assistant Manager 2 is a pivotal position within this restaurant setting, tasked with supporting the Store Operator by managing day-to-day operations and ensuring all aspects of the establishment perform efficiently and effectively. This position requires hands-on involvement in food preparation oversight, sanitation adherence, employee training, and customer service excellence. Assistant Managers actively engage with guests, maintaining a welcoming atmosphere that encourages repeat visits and fosters brand loyalty. Their leadership is crucial in managing team dynamics, coaching employees, handling guest feedback, and enforcing the company’s safety and quality standards.
Assistant Manager 2s play a significant role in operational quality assurance by maintaining recipe accuracy, food temperature compliance, and adherence to portion control. They are responsible for the restaurant environment, guaranteeing it remains neat, organized, and safe for both guests and employees. Tasked with inventory assistance, ordering, and product tracking, they support management in optimizing resources and minimizing waste. The role also involves enforcing company marketing initiatives and evaluating local marketing opportunities to enhance customer demographics and compete effectively within the market.
In their capacity as team leaders, Assistant Managers foster an inclusive and respectful workplace culture where team members are trained, motivated, and empowered to achieve and exceed company standards. They provide constructive feedback and professional development opportunities while making critical decisions regarding team performance and accountability. This role demands excellent organizational and multitasking abilities, strong communication skills, the capacity to work under pressure, and a commitment to upholding health and safety standards.
Overall, the Assistant Manager 2 position is designed for individuals passionate about restaurant management who thrive in fast-paced environments and are dedicated to delivering unparalleled guest experiences while supporting their team and contributing to the restaurant’s success.
The role of Assistant Manager 2 is a pivotal position within this restaurant setting, tasked with supporting the Store Operator by managing day-to-day operations and ensuring all aspects of the establishment perform efficiently and effectively. This position requires hands-on involvement in food preparation oversight, sanitation adherence, employee training, and customer service excellence. Assistant Managers actively engage with guests, maintaining a welcoming atmosphere that encourages repeat visits and fosters brand loyalty. Their leadership is crucial in managing team dynamics, coaching employees, handling guest feedback, and enforcing the company’s safety and quality standards.
Assistant Manager 2s play a significant role in operational quality assurance by maintaining recipe accuracy, food temperature compliance, and adherence to portion control. They are responsible for the restaurant environment, guaranteeing it remains neat, organized, and safe for both guests and employees. Tasked with inventory assistance, ordering, and product tracking, they support management in optimizing resources and minimizing waste. The role also involves enforcing company marketing initiatives and evaluating local marketing opportunities to enhance customer demographics and compete effectively within the market.
In their capacity as team leaders, Assistant Managers foster an inclusive and respectful workplace culture where team members are trained, motivated, and empowered to achieve and exceed company standards. They provide constructive feedback and professional development opportunities while making critical decisions regarding team performance and accountability. This role demands excellent organizational and multitasking abilities, strong communication skills, the capacity to work under pressure, and a commitment to upholding health and safety standards.
Overall, the Assistant Manager 2 position is designed for individuals passionate about restaurant management who thrive in fast-paced environments and are dedicated to delivering unparalleled guest experiences while supporting their team and contributing to the restaurant’s success.
Job Requirements
- high school diploma or equivalent
- food handler permit
- ServSafe certification
- valid driver’s license
- proven supervisory experience, preferably in a fast-paced kitchen environment
- strong knowledge of food preparation techniques and safety standards
- ability to follow recipes and instructions accurately
- excellent time management skills and ability to multitask
- strong communication skills
- team-oriented attitude
- minimum of 2 years experience in a similar role
- ability to stand for long periods and lift heavy items up to 50 lbs
Job Qualifications
- high school diploma or equivalent
- food handler permit
- ServSafe certification
- valid driver’s license
- proven supervisory experience, preferably in a fast-paced kitchen environment
- strong knowledge of food preparation techniques and safety standards
- ability to accurately follow recipes and instructions
- excellent time management skills
- strong communication skills
- team-oriented attitude
- minimum of 2 years experience in a similar role
Job Duties
- assumes responsibility for providing the ultimate guest experience
- provides a happy, high-energy environment where guests are excited to return
- provides a clean, safe environment in which guests feel comfortable to dine
- ensures all guests are treated with dignity, respect and professionalism
- handles guest issues fairly and timely, providing training and coaching as needed
- trains employees to uphold high guest satisfaction through great service and product
- builds relationships with guests to encourage repeat visits and increased sales
- oversees the restaurant in the absence of the store operator
- maintains quality assurance standards within the restaurant
- coaches and trains staff to address opportunities for improvement
- ensures the restaurant is neat, clean, safe and organized
- maintains food temperature guidelines
- supports HACCP program knowledge and execution
- enforces safety standards in food preparation
- adheres to portioning and recipe appearance standards
- leads by example and identifies staffing needs
- evaluates and supports company marketing programs and local marketing opportunities
- monitors safety and security of team members, guests, and company assets
- adheres to applicable laws, rules and regulations
- assists in managing inventory, ordering, invoicing and product tracking
- provides fair and respectful environment for team members
- ensures team member orientation, training and development to company standards
- motivates and empowers team members to exceed standards
- provides feedback and coaching
- seeks personal growth and development
- holds team members accountable for performance
- assumes responsibility for related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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