Assistant Manager -1300 S. Cage Blvd. Suite 15

Our organization is a well-established restaurant known for delivering exceptional dining experiences and maintaining the highest standards in customer service, food quality, and safety. As a key player in the quick-service restaurant (QSR) industry, we pride ourselves on fostering a productive and positive work environment that encourages employee development and continuous improvement. Our commitment to excellence is demonstrated through strict adherence to company policies, government regulations, and safety standards. The company values integrity, teamwork, and dedication to customer satisfaction, which has contributed to a loyal customer base and a strong market presence.

We are currently seeking a motivated and experienced Assistant Manager to join our team. The Assistant Manager will play a vital role in supporting the overall management of restaurant operations. This is a full-time position that involves diverse responsibilities including ensuring compliance with guest service standards, conducting audits, overseeing administrative tasks, managing human resources, and enforcing safety and security policies. The Assistant Manager will work closely with the restaurant management team to achieve the restaurant's fiscal goals while maintaining a high level of operational efficiency.

In this role, the Assistant Manager will be accountable for both the short-term and long-term success of the restaurant by achieving 100% customer satisfaction and full compliance with all relevant company and government regulations, including food safety standards and labor laws. The individual will also be responsible for securing company assets such as cash, equipment, and inventory, ensuring these are protected according to company policies.

Key responsibilities include assisting with the recruitment, training, and development of shift managers and hourly team members, fostering a motivating work atmosphere, and conducting performance reviews with prompt feedback and corrective actions as necessary. The Assistant Manager is expected to lead by example, ensuring the team consistently meets or exceeds guest service standards and effectively manages guest complaints with the company’s BLAST protocol.

Financial responsibilities include managing labor costs, food and supply expenses, conducting audits, handling cash management, and making bank deposits per company standards. The Assistant Manager will also oversee operational compliance, maintain cleanliness and preventive maintenance programs, and ensure adherence to municipal, state, and federal regulations in health, sanitation, and food safety.

The ideal candidate will have a high school diploma or equivalent, at least one year of restaurant management experience preferably in a quick-service restaurant, and food safety certification as required by local or state regulations. Reliable transportation, a valid driver's license, and insurance are also required. The Assistant Manager must demonstrate strong personal effectiveness, organizational skills, and the ability to collaborate well within a team. They should be capable of reading and analyzing reports, managing multiple tasks effectively, and fostering strong relationships with employees, management, vendors, and customers.

Joining our team means becoming part of a company that values growth, accountability, excellence, and customer satisfaction. We offer a supportive work environment where your skills and contributions will be recognized and valued.