
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $52,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401k with match
Employee assistance program
Paid Family Bonding Leave
Job Description
Five Guys Enterprises LLC is a renowned and rapidly growing restaurant chain known for its commitment to quality and customer service. Established as a family business, Five Guys has developed a strong reputation for serving freshly prepared burgers and fries while maintaining a welcoming and fun environment for both customers and employees. With plans to open more than an estimated 1000 new locations across North America, the company emphasizes career advancement by promoting from within. Its culture is built on core values that include humility, exceeding expectations, doing the right thing, and leading by example. This growth trajectory provides ample opportunities for individuals seeking a dynamic and rewarding career in the restaurant industry.
The role in question is a leadership position offering a salary range of $50,000 to $52,000 annually with potential for overtime pay, supplemented by performance-based bonus rewards such as a Secret Shopper bonus plan. Employees serving during Secret Shopper visits are eligible for bonuses depending on the results, creating an incentive structure that rewards excellence. Besides competitive pay, employees also benefit from a comprehensive and customizable benefits package that includes medical, dental, vision, and pet insurance, a 401(k) plan with matching contributions, an Employee Assistance Program, and an Employee Relief Fund supported by both owners and employees.
This position operates within standard real-life working hours reflective of most Five Guys locations, which are typically open from 11:00 am to 10:00 pm without drive-thru service. The company fosters a family-friendly workplace environment demonstrated by initiatives like Family Bonding Leave, providing up to 12 weeks of paid leave for general managers and assistant managers based on tenure, with immediate eligibility upon hire. This role harnesses leadership experience in the restaurant industry, focusing on cost control, team motivation, and delivering exceptional customer experiences. Leaders are expected to create a positive workplace culture, drive high standards for performance, and maintain the brand's dedication to serving great food with customer satisfaction at the forefront.
Five Guys values leaders who are honest, energetic, motivational, fun, and committed to setting a high standard for themselves and their team members. The company's foundational principles—Remain Humble, Exceed Expectations, Always Do the Right Thing, and Lead By Example—serve as guiding lights for every employee. Whether it is pitching in during busy shifts or fostering a supportive and engaging work atmosphere, employees at Five Guys thrive on collaboration and shared passion. The company participates in eVerify to ensure lawful employment practices and is committed to equal employment opportunity, actively working to increase the representation of women, people of color, veterans, and individuals with disabilities throughout its workforce.
The role in question is a leadership position offering a salary range of $50,000 to $52,000 annually with potential for overtime pay, supplemented by performance-based bonus rewards such as a Secret Shopper bonus plan. Employees serving during Secret Shopper visits are eligible for bonuses depending on the results, creating an incentive structure that rewards excellence. Besides competitive pay, employees also benefit from a comprehensive and customizable benefits package that includes medical, dental, vision, and pet insurance, a 401(k) plan with matching contributions, an Employee Assistance Program, and an Employee Relief Fund supported by both owners and employees.
This position operates within standard real-life working hours reflective of most Five Guys locations, which are typically open from 11:00 am to 10:00 pm without drive-thru service. The company fosters a family-friendly workplace environment demonstrated by initiatives like Family Bonding Leave, providing up to 12 weeks of paid leave for general managers and assistant managers based on tenure, with immediate eligibility upon hire. This role harnesses leadership experience in the restaurant industry, focusing on cost control, team motivation, and delivering exceptional customer experiences. Leaders are expected to create a positive workplace culture, drive high standards for performance, and maintain the brand's dedication to serving great food with customer satisfaction at the forefront.
Five Guys values leaders who are honest, energetic, motivational, fun, and committed to setting a high standard for themselves and their team members. The company's foundational principles—Remain Humble, Exceed Expectations, Always Do the Right Thing, and Lead By Example—serve as guiding lights for every employee. Whether it is pitching in during busy shifts or fostering a supportive and engaging work atmosphere, employees at Five Guys thrive on collaboration and shared passion. The company participates in eVerify to ensure lawful employment practices and is committed to equal employment opportunity, actively working to increase the representation of women, people of color, veterans, and individuals with disabilities throughout its workforce.
Job Requirements
- minimum of one year of leadership experience in the restaurant industry
- ability to work flexible hours including evenings and weekends
- strong leadership and organizational skills
- excellent communication skills
- ability to manage multiple priorities simultaneously
- willingness to participate actively in team operations and training
- eligibility to work in the country
Job Qualifications
- one or more years of leadership experience in the restaurant industry
- demonstrated ability to control costs and lead effective shifts
- strong interpersonal and communication skills to create a positive work environment
- ability to motivate and inspire team members
- commitment to excellent customer service
- enthusiasm for working in a fast-paced, customer-focused setting
Job Duties
- manage daily restaurant operations to ensure smooth workflow and customer satisfaction
- control costs including labor, waste, and inventory to maximize profitability
- lead and motivate a team to deliver excellent service and maintain high standards
- conduct regular training and development sessions for staff
- handle customer inquiries and resolve complaints professionally
- monitor food quality and safety standards
- participate in Secret Shopper visits and encourage team participation for bonus eligibility
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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