Five Guys logo

Assistant Manager - 0674

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,000.00 - $45,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(K) Plan with Match
Employee assistance program
employee relief fund
family bonding leave
Paid Time Off
performance-based bonus

Job Description

Five Guys Enterprises LLC is a leading fast-casual restaurant chain known for its commitment to quality food and exceptional customer service. Founded by the Murrell family, Five Guys has grown into a beloved brand with a strong presence across North America and a clear vision for expansion, with plans to open over 1000 new locations. The company prides itself on fostering a supportive and enjoyable work environment that values each team member and promotes career growth from within. As a family business, Five Guys emphasizes doing things the right way for the right reasons and maintaining strong core convictions that guide every aspect of operations.

The position available is a salaried, non-exempt role with a starting salary range of $40,000 to $45,000 annually, and the potential for overtime pay. Employees in this role are also eligible for performance-based bonuses, including secret shopper bonuses that reward team members for outstanding service during designated shifts. The typical workday aligns with normal operating hours, from 11:00 am to 10:00 pm, without drive-thru service, which ensures a focus on quality over speed.

This role is perfect for a dynamic leader with at least one year of experience in the restaurant industry who is passionate about customer service and motivated to create an exceptional workplace culture. You will be responsible for controlling costs, leading shifts effectively, and inspiring your team to deliver amazing food and friendly service. Emphasizing honesty, energy, motivation, and fun, you will set high standards for yourself and your team while embodying the Five Guys core convictions: remaining humble, exceeding expectations, always doing the right thing, and leading by example.

Five Guys offers comprehensive and customizable benefits, including medical, dental, vision, pet insurance options, a 401(k) plan with company match, an Employee Assistance Program, and an Employee Relief Fund supported by both owners and employees. Other benefits include a generous family bonding leave policy for managers, providing up to 12 weeks of paid leave depending on tenure, with immediate eligibility upon hire. As part of a company with significant growth plans, you will have considerable opportunities for career advancement and personal development.

Joining Five Guys means becoming part of a team that is passionate about what they serve and who they are as a company. The culture is one of collaboration, support, and fun, where every team member is ready to contribute and make a meaningful impact. If you are dedicated to providing excellent customer experiences and are eager to grow within a thriving company, this role offers a compelling opportunity to advance your career in the fast-casual restaurant industry.

Job Requirements

  • high school diploma or equivalent
  • at least 1 year of leadership experience in restaurant management
  • ability to work flexible hours within operational times
  • strong leadership and team-building skills
  • excellent customer service orientation
  • ability to motivate and engage employees
  • commitment to company values and core convictions

Job Qualifications

  • minimum of 1 year leadership experience in the restaurant industry
  • strong communication and interpersonal skills
  • ability to manage costs effectively
  • commitment to excellent customer service
  • leadership qualities including honesty, energy, and motivation
  • ability to set high standards for self and team
  • familiarity with restaurant operations and safety standards

Job Duties

  • lead shifts and manage daily restaurant operations
  • control costs and monitor financial performance
  • create a positive and motivating work environment
  • ensure exceptional customer service and food quality
  • participate in secret shopper bonus program
  • uphold Five Guys core convictions in daily practices
  • manage and support team members' growth and development

Job Criteria

Experience

Mid Level (3-7 years)


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