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Assistant Manager - 0511

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $55,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
Paid Family Bonding Leave

Job Description

Five Guys Enterprises LLC is a renowned fast-casual restaurant chain known for its commitment to quality, customer service, and as a family-oriented business. Founded by the Murrell family, Five Guys has grown exponentially over the years and remains dedicated to serving freshly prepared food, including world-famous burgers and fries, without a drive-thru experience. This company is passionate about delivering exceptional dining experiences while fostering a supportive and dynamic work environment for employees. With plans to expand significantly across North America by opening over 1,000 new locations, Five Guys focuses on promoting from within and cultivating real career growth opportunities for its team members.

The role being offered is an exciting leadership position within Five Guys that comes with an annual salary range of $45,000 to $55,000, plus the potential for overtime. The position also includes eligibility for participation in performance-based bonus rewards, including a Secret Shopper bonus plan, ensuring competitive compensation aligned with employee and company success. Individuals hired for this role can expect a structured yet flexible work schedule, with most locations operating between 11:00 am and 10:00 pm, emphasizing work-life balance with no drive-thru services.

This leadership opportunity emphasizes creating a positive work environment where team members feel motivated, valued, and encouraged to provide excellent customer service. The core responsibilities revolve around leading shifts effectively, controlling operational costs, and maintaining high standards both for the team and customer satisfaction. Five Guys prides itself on its core convictions which include remaining humble, exceeding expectations, always doing the right thing, and leading by example. These principles underpin everything the company does and this role requires a leader who embodies these values and inspires the team to do the same.

In addition to competitive pay and bonuses, Five Guys offers a comprehensive and customizable benefits package. This includes medical, dental, vision, and pet insurance, along with a 401(k) plan with company match, an Employee Assistance Program, and access to an Employee Relief Fund supported by owners and employees alike. The organization also supports work-life balance with Family Bonding Leave for General Managers and Assistant Managers, granting up to 12 weeks of paid leave based on tenure, available immediately upon hire.

Ideal candidates for this role will bring at least one year of leadership experience within the restaurant industry, demonstrated success in managing shifts and controlling costs, and a passion for creating an exceptional workplace culture. This is more than a job; it’s an opportunity to contribute to a successful, growth-oriented company that values integrity, teamwork, and customer satisfaction. Employees at Five Guys are a tightly knit group who embrace a culture of fun, collaboration, and continuous improvement. This leadership position is perfect for someone honest, energetic, motivational, and fun, with high standards for themselves and their team.

Five Guys operates with a strong commitment to equality and inclusivity, actively striving to increase diversity representation across all areas of the company. As an equal employment opportunity employer and participant in the eVerify program, Five Guys ensures fair hiring practices and supports the rights of all employees and applicants. Those interested in this role should be ready to join a company deeply rooted in family values, passionate about their product, and dedicated to their customers and employees alike.

Job Requirements

  • high school diploma or equivalent
  • one plus years of leadership experience in the restaurant industry
  • ability to work flexible hours within operational schedule
  • strong interpersonal and leadership skills
  • passion for delivering excellent customer service
  • ability to motivate and lead a team
  • adherence to company policies and values

Job Qualifications

  • minimum one year of leadership experience in the restaurant industry
  • strong leadership and communication skills
  • ability to manage costs and staff
  • customer service oriented
  • positive and motivational attitude
  • knowledge of company core convictions
  • commitment to teamwork and integrity

Job Duties

  • lead shifts effectively
  • control operational costs
  • maintain high standards of customer service
  • motivate and support the team
  • ensure compliance with company policies and values
  • promote a positive and fun work environment
  • participate in performance-based bonus programs

Job Criteria

Experience

Mid Level (3-7 years)


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