Assistant Manager - 0511

Five Guys Enterprises LLC is a renowned fast-casual restaurant chain specializing in quality burgers and fries, known for its commitment to excellent customer service, fresh ingredients, and a family-oriented business culture. Founded by the Murrell family, Five Guys has grown from humble beginnings into a thriving enterprise with thousands of locations across North America and plans for significant expansion. This growth creates numerous opportunities for career advancement within the company, emphasizing promoting from within and nurturing leadership talent from frontline positions up to management roles. The company is deeply rooted in values centered on honesty, motivation, and leading by example, making it a workplace where employees are encouraged to contribute actively and work together in a fun, energetic environment. Five Guys prioritizes real work/life balance with operational hours typically from 11:00 am to 10:00 pm, eliminating overnight or undesirable shift times such as drive-thrus, which aligns with supporting employees' well-being and personal lives.

This particular position offers an annual salary range between $45,000 and $55,000, with opportunities for overtime pay. Additionally, employees are eligible to participate in performance-based bonus rewards, including a unique Secret Shopper bonus plan, rewarding excellent performance as assessed by customers visiting secret evaluator shifts. Employees working during these specially designated shifts receive monetary bonuses based on the evaluations. The company further supports its team by providing comprehensive and customizable benefits packages that include medical, dental, vision, pet insurance, and a 401(k) plan with an employer match. Employees also have access to an Employee Assistance Program and a Relief Fund, which is made possible through contributions from both owners and staff, demonstrating the company’s commitment to employee welfare. An exceptional benefit available to General Managers and Assistant Managers is up to 12 weeks of paid Family Bonding Leave, which is available immediately upon hire depending on tenure, a rare offering in the fast-casual sector.

The role itself focuses on leadership within the restaurant, requiring at least one year of management experience in the restaurant industry, especially someone who has been responsible for managing costs and delivering exceptional shift experiences. Candidates for this role should be passionate about fostering a positive work environment and creating a great place to work for their teams. Customer service excellence is a hallmark of the role, requiring an enthusiastic attitude and a fanatical dedication to serving amazing food with a welcoming smile. Candidates are expected to embody honesty, energy, motivation, and fun while maintaining high standards not only for themselves but also for their entire team. The company operates with four core convictions: remain humble by being willing to perform all duties, exceed expectations by giving customers more than they ask for, always do the right thing guided by conscience and grit, and lead by example to demonstrate exemplary leadership qualities.

Five Guys Enterprises LLC promotes a strong team culture where everyone pitches in and enjoys working together. The company believes in learning from experience and continually improving. This leadership role is essential in maintaining the high standards and adaptability that have contributed to Five Guys’ success. If you seek a position in a dynamic, growing company committed to employee development, excellent benefits, and a motivating workplace culture, this opportunity with Five Guys offers substantial rewards and career growth prospects.