Assistant Maintenance Supervisor - Hanover Buckhead Village

Job Overview

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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with Company Match

Job Description

Hanover Company is a distinguished leader in the multifamily property management industry, known for delivering high-quality living experiences through innovative property management and dedicated resident services. This established company offers luxury living environments paired with comprehensive maintenance and operational standards that uphold the integrity and appeal of their properties. Hanover's mission is to create communities where residents enjoy comfort, convenience, and superior amenities, fostering vibrant neighborhoods with a strong emphasis on customer satisfaction.

Located in the vibrant Buckhead district of Atlanta, GA, Hanover Buckhead Village exemplifies luxury urban living with its close proximity to local attractions such as Whole Foods, West Village, and The Shops at Buckhead. The property offers a variety of upscale residences, ranging from studios to penthouses, each featuring modern conveniences and high-end finishes such as chef-inspired kitchens, spa-like bathrooms, floor-to-ceiling windows, custom-designed closets, and premium interior designs. Residents at Hanover Buckhead Village enjoy an array of resort-style amenities, including a pool with private cabanas, two floors dedicated to resident-only social spaces, a state-of-the-art fitness center, a media room, concierge services, and stunning panoramic views of the city skyline.

The role of Assistant Maintenance Supervisor at Hanover Buckhead Village is an excellent opportunity for an experienced maintenance professional seeking a leadership position within a prestigious community. This full-time role offers a competitive salary along with quarterly bonuses, uniform allowances, and a comprehensive benefits package including paid time off, medical, dental, vision, life, and disability insurance, as well as 401(k) with company matching and flexible spending accounts.

As the Assistant Maintenance Supervisor, you will play a crucial role in maintaining the high standards of property upkeep and resident satisfaction that Hanover is known for. You will be responsible for performing quality maintenance in a timely manner while managing periodic preventative maintenance programs. Your duties will encompass overseeing property safety and cleanliness during routine inspections, managing maintenance requests efficiently, and assisting the Maintenance Supervisor with operational oversight. This role demands hands-on maintenance expertise including general repairs like drywall patching, painting, carpet shampooing, pool maintenance, HVAC servicing, plumbing, electrical work, and appliance repair.

Additionally, the Assistant Maintenance Supervisor will be expected to adhere strictly to all safety policies in place, carry and respond to communications through Hanover-issued mobile devices when on-call, and uphold professional standards that reflect the company’s values. You will engage in regular documentation through property management software to ensure compliance with quality assurance policies and promptly report any property liabilities or safety concerns. Effective communication skills are essential, enabling you to respond to inquiries from the Global Service and Support Team and maintain smooth property operations.

This role is ideal for someone with a strong work ethic, leadership potential, and a passion for maintaining exceptional living environments. Those who thrive in this position tend to be proactive, detail-oriented, and committed to making life easier for the community and their teammates. The Assistant Maintenance Supervisor will have an impactful role in contributing to the continued success and reputation of Hanover Buckhead Village by ensuring facilities are in prime condition and residents experience the highest level of service and comfort.

Job Requirements

  • High school diploma or equivalent
  • At least 2 years of experience in general maintenance or related field
  • Ability to lift 75 pounds with lifting belt
  • Must own a personal set of tools
  • Knowledge of HVAC plumbing appliances electrical and pool equipment maintenance
  • Availability to respond to on-call duties
  • Strong attention to detail and safety adherence
  • Good communication skills
  • Ability to work independently and in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in maintenance or facilities management
  • Knowledge of HVAC systems plumbing appliances electrical and pool equipment maintenance
  • Ability to use property management software for inspections and reporting
  • Strong communication and interpersonal skills
  • Ability to lift up to 75 pounds with lifting belt
  • Ownership of personal set of tools
  • Valid drivers license preferred

Job Duties

  • Follow all Hanover Maintenance and Quality Assurance standards for safety and cleanliness in routine property walks including tour route trash dumpster compactor areas pool and fountain areas landscaping sidewalks driveways and parking areas and building exterior Document any liabilities or issues in the property management software using inspections
  • Routinely complete required logs using property management software inspections Complete required weekly and monthly reporting to ensure compliance and standards are met according to quality assurance policies
  • Assist the Maintenance Supervisor in overseeing the property operations including the completion of basic make readies and in-house duties on site as needed including but not limited to sheetrock repairs patches touch up and full paints in apartments and offices building exteriors and fencing painting repairs shampooing carpets and common areas and other maintenance tasks as needed
  • Complete service requests make readies and inspections in a timely manner
  • Follow all safety programs implemented by Hanover and local state policy
  • Carry and answer all communications on Hanover-issued mobile device when on-call
  • Perform any and all duties called upon by supervisors to ensure that property operates in an efficient and economic manner
  • Take notice of and immediately report any liability problems or concerns on property
  • Represent property and Hanover professionally through dress and behavior Respond to emails timely and professionally to ensure you are Making Life Easy for all you come into contact with whether customers or other Hanover Team Members
  • Review and respond accordingly to any inquiries from the Global Service and Support Team to improve overall property operations

Job Criteria

Experience

Mid Level (3-7 years)


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