Assistant Loss Prevention Manager (NE)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $28.35 - $32.21
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
bonus eligibility
Training and Development
Employee wellness programs
Retirement Plan

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences and fostering a diverse and inclusive work environment. With a rich legacy of innovation and excellence, Marriott International operates a vast portfolio of hotels and resorts around the world, including the distinguished Westin brand. The Westin hotel located at 5400 W Century Blvd, Los Angeles, California, stands as a premier destination for travelers seeking wellness, comfort, and unparalleled customer service. Marriott International takes pride in cultivating a workplace where associates feel empowered, valued, and inspired to grow both personally and professionally.

The role of Security/Loss Prevention Manager at the Westin Los Angeles represents a critical position within the property’s management team. This full-time management role is designed for a professional dedicated to ensuring the safety and security of hotel property assets, guests, and employees. With a pay range of $28.35 to $32.21 per hour and eligibility for bonuses, this position is ideal for a skilled individual who combines leadership capability with a hands-on approach to security operations. The manager is responsible for overseeing daily departmental functions, ensuring compliance with all applicable laws and safety regulations, and maintaining necessary documentation and certifications.

In this role, you will assist the Director of Engineering in fire prevention and emergency preparedness initiatives, conduct comprehensive hazard and risk assessments, and implement rigorous patrol and surveillance procedures across the property. You will be charged with supervising all loss prevention operations including emergency response, investigations, and monitoring electronic key systems. Additionally, the position demands a proactive approach toward guest and employee satisfaction, emphasizing a professional and hospitable environment while managing operational budgets effectively. Responsibilities also include training staff in emergency procedures, overseeing accident prevention and first aid programs, and liaising with local law enforcement and emergency services. This multifaceted role requires excellent communication skills to handle complaints, resolve disputes, and collaborate with various departments to uphold the highest safety and customer service standards.

Working at Marriott International and specifically the Westin brand offers a unique opportunity to be part of a mission-driven company that emphasizes well-being and personal development. Associates are encouraged to embrace their own health and wellness practices to ensure the best possible experience for themselves and guests. Marriott’s commitment to equal opportunity employment reflects a dedication to workplace diversity, non-discrimination, and inclusion, making it a supportive environment for all team members. By joining the Westin Los Angeles security management team, you become part of a global brand with a focus on innovation, guest satisfaction, and continuous improvement. This role not only challenges you to safeguard valuable assets and people but also to contribute significantly to the overall reputation and success of one of the most respected names in hospitality.

Job Requirements

  • High school diploma or GED
  • Minimum three years of experience in security, loss prevention, or related professional area
  • Alternatively, two-year degree from an accredited university in Criminal Justice or related major
  • One year of experience in security or loss prevention if holding degree
  • Ability to assist with administering fire prevention programs and emergency preparedness
  • Capability to conduct hazard and risk assessments and maintain safety audits
  • Knowledge of and compliance with applicable federal, state and local laws
  • Skills in handling complaints, settling disputes, and conflict resolution
  • Experience in managing claims process for general liability and worker’s compensation
  • Ability to oversee accident prevention and first aid programs
  • Effective communication skills for reporting and liaising with law enforcement and internal teams

Job Qualifications

  • High school diploma or GED with three years of experience in security or loss prevention
  • or two-year degree in Criminal Justice or related field with one year of experience
  • Proven ability to manage security operations and conduct risk assessments
  • Knowledge of federal, state, and local safety laws and regulations
  • Strong communication and conflict resolution skills
  • Experience in training staff and leading teams
  • Ability to handle emergency situations and investigations effectively
  • Proficient in using security technology such as CCTV and electronic key systems
  • Customer service orientation with ability to maintain professionalism under pressure

Job Duties

  • Assist in managing daily loss prevention operations including fire prevention and emergency preparedness
  • Conduct hazard and risk assessments including OSHA/safety audits and incident tracking
  • Develop and implement property shut down and security procedures
  • Ensure compliance with federal, state, and local laws as well as safety regulations
  • Maintain key control guidelines and monitor security equipment such as CCTV and duress alarms
  • Perform security patrols covering interior and exterior property areas
  • Handle guest and employee related incidents, investigations, and emergency responses
  • Oversee accident prevention committee activities and first aid programs
  • Manage claims process related to general liability and worker’s compensation
  • Provide exceptional customer service by meeting quality standards and resolving conflicts
  • Train and inspect loss prevention staff to ensure a high level of professionalism
  • Develop relationships with local law enforcement and emergency services
  • Communicate effectively with executives, peers, and subordinates on relevant safety information

Job Criteria

Experience

Mid Level (3-7 years)


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