Assistant Kitchen Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.95 - $30.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Dave and Buster's is a renowned entertainment and dining establishment that combines a vibrant atmosphere with delicious food and exceptional service. Known for its unique blend of high-energy gaming, great food, and excellent customer experience, Dave and Buster's operates a chain of large restaurant and entertainment venues across the United States. The company prides itself on fostering an inclusive and dynamic work environment that values teamwork, professional growth, and innovation. As a leader in the entertainment dining industry, Dave and Buster's continuously strives to deliver memorable moments for guests, making it a preferred destination for fun and celebration. Dedicated to maintaining the highest standards in all aspects of its operations, Dave and Buster's invests heavily in employee development and operational excellence, ensuring every team member can contribute meaningfully to the company’s success.

The role of an Assistant Kitchen Manager (AKM) at Dave and Buster's is a crucial position responsible for overseeing kitchen operations and ensuring the delivery of high-quality food that meets the brand's exceptional standards. As the culinary expert and leader within the kitchen, the AKM plays a pivotal role in driving the team’s performance, maintaining food safety and quality, and optimizing operational efficiency. This role demands strong leadership skills as the AKM selects, motivates, and develops an elite group of Back of House (BOH) employees to deliver an outstanding guest experience. The Assistant Kitchen Manager also works closely with the Kitchen Manager to help set departmental goals while managing daily kitchen operations including food preparation, staff training, and cost control.

The AKM is instrumental in controlling costs related to food waste and production by implementing effective strategies to maximize profitability. Managing labor goals and scheduling efficiently to match business volume is another key responsibility, ensuring optimal staffing levels while maintaining productivity. The AKM must also enforce compliance with all health and safety standards, creating a safe work environment for all kitchen staff. The role involves executing kitchen opening, pre-closing, and closing procedures, overseeing recipe adherence, and maintaining the quality and freshness of food products through proper inventory management and purchasing practices.

Additionally, the Assistant Kitchen Manager administers training programs including the Management in Training (MIT) and staff hat programs, promotes staff development by identifying and grooming certified trainers, and participates in staff performance evaluations. Effective communication is crucial in this role, as the AKM regularly interacts with team members and the Kitchen Manager to discuss progress, challenges, and strategic initiatives. The position requires someone who thrives in a fast-paced, noisy environment and can maintain composure and leadership under pressure. The AKM is also expected to be flexible with working hours, including days, nights, and weekends, and must be open to relocation as part of career progression within the company.

This full-time position offers a competitive salary ranging from $19.95 to $30 per hour, reflecting the level of responsibility and expertise required. Dave and Buster's is committed to equal employment opportunities and actively participates in E-Verify where required. Overall, this role offers a fantastic opportunity for culinary professionals who are passionate about leadership, food quality, and operational excellence to grow their careers within a respected and exciting entertainment dining company.

Job Requirements

  • must be at least 21 years of age
  • willingness to relocate as part of career progression
  • ability to work days, nights, and weekends as needed
  • capacity to work in a noisy, fast-paced environment
  • physical ability to stand for long periods
  • ability to lift and carry up to 50-60 pounds
  • must have regular and predictable attendance
  • ability to read and write handwritten notes
  • comply with all health, safety, and hygiene standards

Job Qualifications

  • high school diploma or equivalent
  • experience in kitchen management or culinary leadership role
  • strong knowledge of food safety regulations and quality standards
  • proven ability to lead and motivate a kitchen team
  • excellent communication and interpersonal skills
  • ability to manage labor and food cost controls effectively
  • familiarity with training program administration
  • basic understanding of inventory management and purchasing procedures

Job Duties

  • consistently meet or exceed food safety and food quality standards to ensure guest satisfaction
  • assist in hiring, training, retaining and developing promotable team members
  • control costs through managing food waste and food production efficiencies
  • execute Flight plan when scheduled as Kitchen Manager on duty
  • supervise kitchen shifts creating teamwork and morale to enhance guest experience
  • develop shift game plans covering ticket times, staff development and profitability
  • execute opening, pre-closing, and closing kitchen procedures as per standards
  • provide ongoing staff feedback and hold team accountable for performance
  • manage labor goals by recommending staffing adjustments to maximize productivity
  • maintain a safe and secure working environment adhering to food hygiene standards
  • ensure food freshness via proper purchasing and product rotation
  • guarantee product quality through recipe adherence, quality checks and ticket timelines
  • assist Kitchen Manager in setting and achieving departmental goals
  • oversee MIT training and staff hat program administration
  • conduct daily recipe and station validations
  • foster development of certified trainers within the kitchen
  • aid KM with staff performance reviews
  • make wage increase and termination recommendations as needed
  • follow purchasing guidelines for financial accountability on inventory
  • complete all required documentation accurately and timely
  • communicate regularly with staff through various tools
  • report weekly to Kitchen Manager on departmental progress
  • complete projects assigned by Kitchen Manager promptly
  • assist in implementing changes to food products, kitchen systems and training
  • ensure timely repairs of kitchen equipment and facility

Job Criteria

Experience

Mid Level (3-7 years)


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