ASSISTANT HOUSEKEEPING OPERATIONS MANAGER

Hyatt Regency Columbus is a premier hotel located within walking distance of Nationwide Arena and the vibrant Arena District in downtown Columbus. This modern hotel features 633 renovated guest rooms and spacious suites, along with 70,000 square feet of flexible meeting space, making it an ideal destination for both business and leisure travelers. Conveniently connected to the Greater Columbus Convention Center and just steps from the dynamic Short North Arts District, Hyatt Regency Columbus offers guests an exceptional accommodation experience right in the heart of the city. Known for its commitment to superior guest service and a welcoming atmosphere, Hyatt Regency Columbus continues to redefine hospitality with elegant design, state-of-the-art amenities, and an attentive staff dedicated to enhancing each guest's stay.

The role of Assistant Housekeeping Manager at Hyatt Regency Columbus is a vital position that supports the overall success of the housekeeping department. This role is responsible for assisting with the oversight of public areas, night cleaning, and maintaining guest room cleanliness to Hyatt’s high standards. The Assistant Housekeeping Manager will utilize a solid understanding of housekeeping and laundry services to ensure efficient, quality operations. This position plays a crucial role in supporting team members through training, development, and coaching initiatives aimed at fostering professional growth and engagement. Strong attention to detail is essential as the role involves direct interaction with guests and collaboration with other hotel departments to promote an atmosphere of excellent customer service and team member satisfaction. As part of the leadership team, the Assistant Housekeeping Manager reports directly to the Housekeeping Operations Manager and contributes to maintaining Hyatt’s reputation for cleanliness, hospitality, and operational excellence.

This full-time position requires candidates to thrive in a fast-paced environment, showing a true desire to satisfy the needs of guests and colleagues alike. Applicants should have prior hotel or housekeeping experience, with previous supervisory or management experience preferred. Strong verbal and written communication skills, proficiency in general computer knowledge, and excellent organizational abilities are critical for success in this role. The Assistant Housekeeping Manager must be available to work first and second shifts, including weekends and holidays, to meet the demands of hotel operations. The role offers an exciting opportunity to be part of a globally recognized brand that values empathy, integrity, respect, inclusion, experimentation, and wellbeing as core principles. Joining Hyatt Regency Columbus means becoming part of a team dedicated to delivering exceptional guest experiences while fostering a supportive and engaging work environment.