Assistant Housekeeping Manager - William F. Bolger Center

Bolger Center is a distinguished conference hotel nestled on 43 acres of meticulously maintained grounds, boasting lush gardens and gently rolling Maryland countryside. Located in Potomac, Maryland, the Bolger Center is ideally positioned near Bethesda and Rockville and offers convenient access to all three Washington DC area airports. This historic hotel features 431 rooms and the magnificent Stained-Glass Ballroom, creating an exceptional ambiance for corporate retreats, milestone celebrations, and business meetings. Guests can enjoy the unique blend of a country-style resort combined with first-class amenities, extensive indoor and outdoor dining options, and ample recreational facilities. Bolger Center is perfect for the emerging "bizcation" experience, catering to travelers who wish to balance work commitments with leisure activities. The culinary offerings, centered around local seasonal cuisine, are thoughtfully crafted to satisfy the most discerning palates.

The role of Assistant Housekeeping Manager at Bolger Center is pivotal in maintaining the high standards of cleanliness and customer satisfaction expected at this prestigious property. Reporting directly to the Director of Housekeeping, the Assistant Manager is entrusted with overseeing daily housekeeping operations to ensure that guest rooms, public areas, and back-of-house spaces meet rigorous brand and quality standards. This leadership position requires a professional, highly organized individual who excels in managing teams, optimizing departmental workflows, and maintaining an immaculate environment throughout the facility. The Assistant Housekeeping Manager plays an essential role in fostering a positive work culture and promoting teamwork among housekeeping, laundry, and houseperson staff. This person is responsible for conducting regular inspections, ensuring compliance with safety and cleanliness policies, managing staffing schedules and inventory, and addressing guest concerns with sensitivity and professionalism.

The compensation for this salaried position ranges from $54,000 to $60,000, reflective of the importance and responsibility of the role within Bolger Center's organizational structure. Aramark, the company managing the facility, offers a comprehensive package of benefits for eligible employees, including medical, dental, and vision coverage, as well as work-life resources, retirement savings plans such as 401(k), paid time off including parental leave and disability coverage. These benefits vary by location and employee eligibility but demonstrate Aramark's commitment to supporting its workforce.

Successful candidates will thrive in a fast-paced, dynamic environment, demonstrating leadership, exceptional communication skills, and a keen eye for detail. Flexibility is key, as the position requires availability on weekends, holidays, and during busy periods that may necessitate extended working hours or cross-shift support. The ability to remain calm, composed, and effective under pressure, while maintaining high-quality service standards, is crucial. This role is not only about managing housekeeping operations but also contributing to the overall guest experience by collaborating closely with the Front Office team on room readiness and special guest requests.

Aramark’s mission, deeply rooted in service and community values, drives the supportive and inclusive environment that underpins this role. The company fosters equal employment opportunities and embraces diversity, ensuring that all employees have the chance to develop their talents and advance their careers. At Aramark and Bolger Center, employees are empowered to balance professional growth with personal fulfillment, offering a workplace that values dedication, teamwork, and excellence.