Assistant Housekeeping Manager

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $24.00

Benefits

competitive pay

Paid Time Off

employee rate discounts for hotel stays

team work environment

opportunities for growth

Job Description

American Hospitality Management, Inc. (AHM) is a nationwide, award-winning hospitality management group specializing in servicing a diverse portfolio of limited service, full service, extended stay, and resort properties. Known for its exceptional team culture and collaborative work environment, AHM operates with a commitment to creative and mutual support among its staff. The company fosters an inclusive atmosphere where employees are valued and encouraged to grow professionally. As an equal opportunity employer, AHM strictly prohibits discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristics... Show More

Job Requirements

Graduation from high school or equivalent
any combination of education, trade school, training, trade skill or experience that provides the required knowledge, skills and abilities
ability to work indoors and outdoors
ability to stand and walk for extended periods of time
ability to lift up to 50 pounds
ability to deal with hazardous materials including bodily waste and cleaning chemicals
maintain a well-groomed and professional appearance
regular attendance
ability to work varying schedules and holidays
compliance with hotel rules and regulations

Job Qualifications

Graduation from high school or equivalent
experience in housekeeping or hospitality management preferred
ability to supervise and coordinate staff
strong communication skills
knowledge of cleaning chemicals and supplies
ability to manage inventory and labor costs
capability to handle guest complaints professionally
proficiency in training and developing employees
commitment to maintaining high standards of cleanliness and guest satisfaction
ability to work flexible schedules including holidays
physical ability to lift up to 50 pounds and stand or walk for extended periods
well-groomed and professional appearance

Job Duties

Inspect and evaluate the quality of services for meeting guest needs and confirming guest satisfaction
provide input to the Housekeeping Manager and General Manager regarding hiring, scheduling, discipline and dismissal of housekeeping employees
plan and prepare weekly employee schedules
schedule staff according to standards and forecasted occupancy
assist in orientation, training, and development of employees
maintain departmental communications through effective use of staff meetings, log books, and bulletin boards
conduct daily/weekly inspections of rooms
monitor and maintain level of cleanliness in rooms, suites, storage areas, laundry, rest rooms and public areas
enforce procedures for security of guest, employee and hotel property
communicate to front desk, maintenance or admitting personnel of rooms ready for occupancy
maintain standard procedures for security and return on guest lost and found items
assist management with the productivity and labor cost goals established by the brand, company and hotel
conduct monthly inventory of linen, supplies and equipment and provide employees with adequate supplies and operating equipment
assist in the process of ordering and receiving supplies as necessary to maintain inventory levels and par stock
work with management to resolve guest complaints
maintain energy management practices, policies and procedures
may be required to work as room attendant or in laundry as staffing needs are determined
ensure cleanliness/tidiness of pool, fitness areas, meeting rooms and public areas
may serve as "Manager-on-Duty" as required
perform miscellaneous job-related duties as assigned

Job Location

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