Assistant Housekeeping Manager

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company renowned for delivering exceptional guest experiences through impeccable service and attention to detail. Founded over five decades ago, Four Seasons has grown into an iconic brand synonymous with luxury, innovation, and personalized service. The company operates luxury hotels and resorts in some of the world’s most desirable destinations, creating unique experiences that blend local culture and authentic hospitality. Four Seasons prides itself on fostering a world-class employee experience and company culture, knowing that the commitment and passion of its team members are the foundation of their continued success and reputation.

At the heart of Four Seasons’ values is the belief in treating everyone with genuine respect and kindness, embracing the spirit of aloha in their Hawaiian resort locations, among others. They aim to create lasting connections and memorable experiences for guests, residents, and partners alike. The organization supports growth and development of its employees through comprehensive training and development programs, recognizing the vital role their people play in achieving excellence.

The Four Seasons Resort Oahu at Ko Olina is located on the sunny western coast of Oahu, Hawaii’s second largest island. This luxury beachfront resort offers stunning ocean views, pristine white-sand beaches, vibrant pools and lagoons, and a diverse array of amenities including golf courses, spa and wellness centers, and water sports. It is a premier destination for leisure and business travelers seeking a blend of natural beauty and refined service in an idyllic island setting. This resort embodies the classic Hawaiian style combined with modern luxury, providing a sanctuary where guests can relax, rejuvenate, and create unforgettable memories.

The resort is currently seeking an Assistant Housekeeping Manager who embodies a passion for excellence and the spirit of aloha. The Assistant Housekeeping Manager plays a critical leadership role by managing a shift of housekeeping staff responsible for maintaining guest rooms and public areas to the highest standards. This role requires a dedicated individual who leads with enthusiasm, professionalism, and a keen eye for quality and detail. The person in this position is expected to foster a productive and positive working environment while ensuring all service standards consistent with Four Seasons are met.

Responsibilities for this role include managing teams of Room Attendants and House Attendants, addressing guest concerns with high hospitality standards, monitoring cleanliness of guest corridors and other public spaces, and overseeing staff schedules, training, and performance evaluations. The Assistant Housekeeping Manager must respond appropriately to any resort emergencies or safety situations, demonstrating strong problem-solving skills and effective communication. This leadership position requires cultural sensitivity to Hawai’i’s unique environment and workforce, emphasizing respect and inclusivity.

Candidates ideally will have at least a 4-year college degree or a minimum of two years’ supervisory experience in housekeeping at a luxury hotel or resort. The position offers a competitive salary in the range of $71,490.89 to $76,490.89 per year, along with a comprehensive benefits package. The resort values a legal work authorization for employment in the United States. The role promises opportunities for professional growth and the chance to contribute to a company dedicated to creating extraordinary guest experiences and fostering a supportive employee culture.

Joining Four Seasons Resort Oahu at Ko Olina means becoming part of a distinguished hotel brand that blends Hawaiian hospitality traditions with world-class service. Whether you are passionate about leadership, guest satisfaction, or team development, this role offers a rewarding career path in one of Hawaii’s most beautiful locations. The resort also provides employee perks such as complimentary stays at other Four Seasons properties, meal programs, dry cleaning services, onsite parking, and 401k contributions, all designed to enhance the overall work experience and wellbeing of its staff. This position embodies the Four Seasons commitment to creating impressions that last a lifetime and fostering connections with the local community and guests from around the globe.