Assistant Housekeeping Manager

The Omaha Marriott at the Capitol District is an upscale hotel located in the heart of downtown Omaha, known for offering world-class hospitality and exceptional guest experiences. As part of The Marcus Corporation's family of properties, the Omaha Marriott Downtown stands out as one of the leading hotels in the city, combining superior style with a firm commitment to outstanding customer service. This premier hotel provides guests with top-tier accommodations and amenities and prides itself on creating a warm and welcoming atmosphere for both visitors and employees alike. As an upscale member of the Marriott brand, it maintains high standards for professionalism, cleanliness, and guest satisfaction, making it a favorite choice for travelers seeking quality and comfort in Nebraska’s largest city.

The role of Assistant Housekeeping Manager at the Omaha Marriott at the Capitol District offers a unique opportunity to be part of a dynamic team responsible for maintaining the impeccable cleanliness and operation of the hotel’s housekeeping department. This position involves assisting in the overall management and daily operations of the Housekeeping department, ensuring that all associates meet the strict standards of cleanliness, hygiene, and service excellence the hotel is known for. The Assistant Housekeeping Manager will be hands-on, managing staff performance, handling administrative tasks including reports and Lost and Found duties, and stepping in to cover manual tasks when necessary to ensure smooth day-to-day operations.

This role is well-suited for someone passionate about hospitality and eager to grow their career within a leading hospitality company. The ideal candidate will be responsible for training and counseling housekeeping associates, conducting performance appraisals, and administering discipline as required to maintain a motivated and effective team. They will also play a critical role in promoting safety, security, and professionalism among associates while maintaining departmental standards relating to conduct and appearance. Additionally, the Assistant Housekeeping Manager will foster guest satisfaction by addressing requests and concerns promptly and will represent the hotel positively in meetings and other professional interactions.

The Omaha Marriott provides a supportive work environment that invests in its employees’ growth and well-being. This position offers the chance to work with a brand recognized for excellence and to develop leadership skills in a bustling hotel environment. The job requires flexibility to work varied shifts, including evenings, weekends, and holidays, while maintaining physical stamina and professionalism. The successful candidate will have strong organizational skills, the ability to exercise sound judgment, and clear communication abilities, potentially benefiting from bilingual skills for working with a diverse team and guest demographic.

Joining the Omaha Marriott at the Capitol District means becoming part of a respected hospitality company known as 'People Pleasing People,' dedicated to creating extraordinary guest and associate experiences. With a rich 60-year history under The Marcus Corporation, this company values its employees and offers a range of benefits and career advancement opportunities, making it an attractive place to build a career in hospitality management.