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Assistant Housekeeping Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $71,490.89 - $76,490.89
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive salary
Wages
Comprehensive benefits package
Training and development opportunities
Complimentary accommodation
Complimentary dry cleaning for employee uniform
Complimentary employee meals
401K contribution
Medical insurance
Dental Insurance
Vision Insurance
Employee discounted accommodation
Complimentary dry cleaning for managers
Onsite parking
Complimentary Meals

Job Description

Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company known for its exceptional service and commitment to creating memorable experiences for its guests. With a presence across the world, Four Seasons is powered by its passionate people who strive to achieve excellence and foster a culture of mutual respect and genuine care. The company’s philosophy centers on delivering luxury with a genuine heart, making it a leader in the hospitality industry. At Four Seasons, employees are valued and empowered through a world-class employee experience and a strong organizational culture that drives them to create memorable experiences that guests, residents, and partners cherish.

Located on the sunny western coast of Oahu, the Four Seasons Resort Oahu at Ko Olina offers an exquisite beachfront escape that perfectly combines classic Hawaiian style with genuine luxury. This stunning resort is situated on the wild, rugged coastline, providing vast ocean views, lively pools, and beautiful lagoons that create an idyllic setting for guests. From riding outrigger canoes and relaxing on white-sand beaches to playing golf amid lush waterfalls and enjoying rejuvenating treatments at the Naupaka Spa & Wellness Centre, the resort offers a diverse range of activities and amenities for guests of all ages.

The Four Seasons Resort Oahu at Ko Olina is currently seeking a dedicated and enthusiastic Assistant Housekeeping Manager to join its team. This role plays a vital part in upholding the high standards of cleanliness and service that Four Seasons is known for. The Assistant Housekeeping Manager will be responsible for managing a shift of the housekeeping team to ensure that all guest rooms and public areas meet the stringent Four Seasons standards. Leadership, problem-solving, and a passion for hospitality excellence are key traits for success in this position.

This position requires managing a team of Room Attendants and House Attendants, overseeing their work to guarantee pristine cleanliness and orderly conditions in guest corridors, stairwells, elevators, and linen closets. The Assistant Housekeeping Manager resolves guest concerns with the utmost professionalism, accommodates special requests, and works collaboratively with supervisors and co-workers to maintain a harmonious working environment. Additionally, this role involves interviewing, training, scheduling, and evaluating housekeeping staff to maintain a high-performing team ready to deliver the exceptional quality guests expect.

Four Seasons values cultural sensitivity, particularly towards the local Hawaiian culture, making experience in Hawaii a desirable asset for candidates. Strong leadership, effective communication, and organizational skills are essential to thrive in this position. Prospective candidates are expected to have a four-year college degree or at least two years of supervisory experience in a luxury hotel or resort housekeeping department. Legal work authorization in the United States is mandatory.

The company offers a competitive salary ranging approximately from $71,490.89 to $76,490.89 annually, along with a comprehensive benefits package that supports employee well-being and professional growth. Benefits include medical, dental, and vision coverage, 401k contributions, excellent training and development opportunities, and complimentary accommodation at other Four Seasons properties. Employees also enjoy perks such as complimentary dry cleaning for uniforms, employee meals, onsite parking, and employee discounts.

Four Seasons Resort Oahu at Ko Olina is not just a workplace; it is a vibrant community where employees are inspired, valued, and given the opportunity to grow both personally and professionally. The resort’s stunning natural setting combined with the brand’s commitment to luxury and heartfelt service creates a unique environment that encourages team members to deliver outstanding guest experiences. For those passionate about hospitality and eager to be part of a prestigious brand that celebrates connection and excellence, this role offers a rewarding career path. To learn more about Four Seasons and explore this opportunity, interested candidates can visit the company’s official job portal and social media pages.

Job Requirements

  • Four-year college degree or minimum two-years’ experience in housekeeping supervisor role at luxury hotel or resort
  • cultural sensitivity to Hawaii and its workforce
  • strong leadership skills
  • effective communication skills
  • strong organization skills
  • legal work authorization in the United States

Job Qualifications

  • Four-year college degree or minimum two-years’ experience in housekeeping supervisor role at luxury hotel or resort
  • cultural sensitivity to Hawaii and its workforce
  • strong leadership skills
  • effective communication skills
  • strong organization skills
  • legal work authorization in the United States

Job Duties

  • Manages a team of room attendants and house attendants responsible for cleaning and upkeep of specific hotel areas
  • resolves guest concerns with professionalism and accommodates special requests
  • monitors staff performance focusing on cleanliness of guest corridors, stairwells, elevators, and linen closets
  • ensures sufficient supplies on guest floors
  • interviews, trains, and schedules housekeeping staff
  • conducts performance evaluations and corrective interviews
  • responds appropriately to resort emergencies or safety situations
  • works harmoniously with coworkers and supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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