Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $27.70
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Job Description
This opportunity is with a notable hospitality group known for delivering exceptional guest experiences through outstanding service and operational excellence. The company operates within the hotel industry, emphasizing high standards of cleanliness, guest satisfaction, and sustainability. Employing a dedicated team and adopting initiatives such as the EarthView program for environmental responsibility, the company maintains a culture of excellence and continual improvement. With a focus on people and service, the company fosters a nurturing environment where employees can thrive and advance their careers.
The role available is that of a Housekeeping Supervisor, compensated at $27.70 per hour, designed for a motivated individual who can manage housekeeping operations in alignment with established guest service, quality, and sustainability standards. This position not only involves operational execution but also leadership – training, coaching, and supporting housekeeping associates to perform effectively in a high-paced hotel environment. The role has promising career growth potential, providing pathways from Executive Housekeeper through Operations Manager to Assistant General Manager.
Successful candidates will be responsible for maintaining the highest standards of cleanliness and safety in guest rooms, public areas, and grounds, ensuring every guest experiences a welcoming and immaculate atmosphere. They will handle schedules, inventory management, staff performance monitoring, and guest complaint resolutions. Compliance with brand standards, internal audits, and safety regulations are critical components of this position.
The ideal candidate is proactive in driving guest service improvements by staying attuned to guest feedback and service scores. They will champion sustainable practices prescribed by the EarthView program and uphold safety standards by participating actively in safety committees and adhering to OSHA guidelines. The role demands physical stamina and flexibility regarding work schedules, with requirements to work holidays, weekends, and varied shifts.
In summary, this Housekeeping Supervisor position offers an exciting opportunity to contribute meaningfully to hotel operations, ensuring superior guest experiences while fostering a positive, efficient, and sustainable working environment. It is well-suited for applicants who are passionate about hospitality, leadership, and operational excellence, with a clear trajectory for career advancement within the company.
The role available is that of a Housekeeping Supervisor, compensated at $27.70 per hour, designed for a motivated individual who can manage housekeeping operations in alignment with established guest service, quality, and sustainability standards. This position not only involves operational execution but also leadership – training, coaching, and supporting housekeeping associates to perform effectively in a high-paced hotel environment. The role has promising career growth potential, providing pathways from Executive Housekeeper through Operations Manager to Assistant General Manager.
Successful candidates will be responsible for maintaining the highest standards of cleanliness and safety in guest rooms, public areas, and grounds, ensuring every guest experiences a welcoming and immaculate atmosphere. They will handle schedules, inventory management, staff performance monitoring, and guest complaint resolutions. Compliance with brand standards, internal audits, and safety regulations are critical components of this position.
The ideal candidate is proactive in driving guest service improvements by staying attuned to guest feedback and service scores. They will champion sustainable practices prescribed by the EarthView program and uphold safety standards by participating actively in safety committees and adhering to OSHA guidelines. The role demands physical stamina and flexibility regarding work schedules, with requirements to work holidays, weekends, and varied shifts.
In summary, this Housekeeping Supervisor position offers an exciting opportunity to contribute meaningfully to hotel operations, ensuring superior guest experiences while fostering a positive, efficient, and sustainable working environment. It is well-suited for applicants who are passionate about hospitality, leadership, and operational excellence, with a clear trajectory for career advancement within the company.
Job Requirements
- High school diploma or equivalent preferred
- One year previous housekeeping supervisor experience required
Job Qualifications
- High school diploma or equivalent preferred
- One year previous housekeeping supervisor experience required
Job Duties
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures
- Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety
- Answer inquiries pertaining to hotel policies and services and resolve guests' complaints and concerns
- Prepare schedules based upon occupancy and assign duties to associates
- Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner
- Prepare required paperwork pertaining to departmental functions
- Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- Comply with HHM internal audit standards pertaining to key control and risk management areas (i.e. lost and found, key control, guest room safety)
- Maintain departmental expenses in line with budget as described by General Manager
- Ensure compliance with specific brand standards
- Be aware of and communicate service scores to drive improvement and higher guest satisfaction
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits
- follow MSDS and OSHA standards
- wear protective safety equipment and participate in safety committees as directed
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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