Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $29.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Employee assistance program
Job Description
Crowne Plaza Chicago West Loop is a distinguished hotel located in the energetic and culturally rich West Loop neighborhood of Chicago, Illinois. Known for its perfect blend of business functionality and urban energy, this hotel serves a diverse clientele, including corporate travelers, group meetings, and citywide events. Situated just steps away from Fulton Market's renowned dining establishments and a short distance from downtown Chicago, Crowne Plaza Chicago West Loop offers guests an unparalleled experience with flexible meeting spaces, attentive on-site support, and rooms enhanced by private balconies—a feature uniquely available in the Chicago market. The establishment prides itself on balancing productivity and comfort, ensuring guests enjoy both convenience and a dynamic city atmosphere during their stay.
This job opening is for a Full-time, on-site Assistant Housekeeping Manager based in Chicago, IL. The role encompasses a comprehensive range of supervisory and operational duties within the housekeeping department. Responsibilities include assisting in managing daily housekeeping operations, supervising housekeeping staff to maintain consistent and efficient cleaning practices, and coordinating cleaning schedules to ensure all areas of the hotel meet high standards of cleanliness and hygiene. The Assistant Housekeeping Manager also oversees laundry services and ensures that these operations run smoothly. A key aspect of the role is maintaining the quality standards of cleanliness throughout the property while providing exceptional guest service, ensuring guest satisfaction through attention to detail and professional interactions. Additionally, the position supports recruitment efforts and training programs, facilitating the hiring and ongoing development of housekeeping team members. The ideal candidate will bring strong leadership qualities, meticulous organizational skills, and the ability to thrive in a fast-paced hospitality environment, all while upholding the Crowne Plaza Chicago West Loop’s commitment to excellence in service and guest experience.
This job opening is for a Full-time, on-site Assistant Housekeeping Manager based in Chicago, IL. The role encompasses a comprehensive range of supervisory and operational duties within the housekeeping department. Responsibilities include assisting in managing daily housekeeping operations, supervising housekeeping staff to maintain consistent and efficient cleaning practices, and coordinating cleaning schedules to ensure all areas of the hotel meet high standards of cleanliness and hygiene. The Assistant Housekeeping Manager also oversees laundry services and ensures that these operations run smoothly. A key aspect of the role is maintaining the quality standards of cleanliness throughout the property while providing exceptional guest service, ensuring guest satisfaction through attention to detail and professional interactions. Additionally, the position supports recruitment efforts and training programs, facilitating the hiring and ongoing development of housekeeping team members. The ideal candidate will bring strong leadership qualities, meticulous organizational skills, and the ability to thrive in a fast-paced hospitality environment, all while upholding the Crowne Plaza Chicago West Loop’s commitment to excellence in service and guest experience.
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or hospitality
- Supervisory experience in a similar role
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Ability to work full-time on-site in Chicago, IL
- Flexibility to adapt to varying shifts and duties
Job Qualifications
- Experience in leading, managing, and mentoring housekeeping teams
- Familiarity with laundry services and overseeing cleaning and maintenance activities
- Ability to interact professionally with guests and team members
- Experience in hiring and onboarding staff
- Ability to provide ongoing guidance and training
- Commitment to maintaining cleanliness and high-quality standards
- Ability to multitask and adapt to a fast-paced environment
- Previous experience in hospitality or similar role
- Knowledge of housekeeping practices
Job Duties
- Assist in managing housekeeping operations
- Supervise housekeeping staff
- Coordinate daily cleaning schedules
- Manage laundry services
- Maintain cleanliness quality standards
- Provide exceptional guest service
- Support recruitment and training efforts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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