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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $25.77 - $29.33
Work Schedule
Standard Hours
Benefits
bonus eligible
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs
Job Description
W South Beach is a part of the renowned W Hotels brand, a distinguished portfolio within Marriott International, known for its innovative and vibrant approach to luxury hospitality. Located in the heart of Miami Beach, Florida, W South Beach offers guests a beachfront experience that combines exquisite design, vibrant social scenes, and world-class service. As part of Marriott International, a global leader in the hospitality industry with a commitment to diversity and inclusion, W South Beach embraces a culture that values unique backgrounds and fosters an environment of opportunity and celebration of differences. The hotel offers a dynamic and inclusive... Show More
Job Requirements
- high school diploma or ged
- one year experience in housekeeping or related professional area
- or two-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
- no work experience required
Job Qualifications
- high school diploma or ged
- one year experience in housekeeping or related professional area
- or two-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major
- no work experience required
Job Duties
- assist in all lost and found procedures
- obtain list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
- inventory stock to ensure adequate supplies
- ensure guest room status is communicated to the front desk in a timely and efficient manner
- work effectively with the engineering department on guest room maintenance needs
- understand and comply with loss prevention policies and procedures
- ensure all employees have proper supplies, equipment and uniforms
- assist in supervising an effective inspection program for all guestrooms and public space
- assist in managing linen inventory and guest supplies and assist in the ordering of supplies as necessary
- assist in supervising housekeeping and all related areas in the absence of the director of services or housekeeping manager
- observe service behaviors of employees and provide feedback to individuals
- continuously strive to improve service performance
- handle guest problems and complaints seeking assistance from supervisor as necessary
- assist in the review of comment cards and guest satisfaction results with employees
- set a positive example for guest relations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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