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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $71,490.89 - $76,490.89
Work Schedule
Standard Hours
Benefits
401K contribution
Medical insurance
Dental Insurance
Vision Insurance
Employee discounted accommodation
Complimentary dry cleaning
Onsite parking
Complimentary Meals
Job Description
Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company celebrated for its commitment to excellence and exceptional guest experiences. Founded in 1960, the Four Seasons brand has become synonymous with sophisticated service, elegant accommodations, and extraordinary attention to detail across its properties worldwide. At Four Seasons, the team members form a collective community driven by a shared passion to excel, continually pushing themselves to deliver the highest standards in hospitality with genuine heart and warmth. The company fosters a supportive and inclusive culture that empowers employees to create memorable moments for guests, residents, and partners alike, making... Show More
Job Requirements
- Minimum 2 years luxury experience in resort
- 1-2 years previous supervisory or leadership experience preferred
- Prior experience in hotel or resort front desk, valet, or door is a plus
- Demonstrated cultural sensitivity to Hawai'i and its workforce
- Strong leadership, communication, and organization skills
Job Qualifications
- Minimum 2 years luxury experience in resort
- 1-2 years previous supervisory or leadership experience preferred
- Prior experience in hotel, resort front desk, valet, or door is a plus
- Cultural sensitivity to Hawai'i and its workforce
- Strong leadership, communication, and organization skills
Job Duties
- Resolve guest concerns with professionalism and hospitality
- Motivate Guest Services staff to deliver authentic, high-level service
- Interview, train, and schedule Guest Services staff
- Conduct performance evaluations and corrective interviews
- Respond appropriately to resort emergency or safety situations
- Collaborate harmoniously with co-workers and supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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