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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive salary
Employer paid health benefits package
401(k) plan matching program
Paid Time Off
Holidays
Training and development opportunities
Complimentary hotelier meals
Complimentary dry cleaning
Job Description
The Vineta Hotel, located in the heart of Palm Beach, is a historic and luxurious establishment that pays homage to over a century of legacy dating back to 1926. This iconic hotel, which beautifully exemplifies Mediterranean Revival architecture, has been meticulously restored to its original grandeur and is set to reopen in a prime location just two blocks away from the renowned Worth Avenue. The Vineta Hotel stands as the first property in the United States to join the prestigious Oetker Hotels portfolio, a testament to its commitment to excellence and an elevated hospitality experience. The hotel combines stylish décor... Show More
Job Requirements
- Minimum 1-2 years of managerial experience in the luxury hospitality industry
- College degree in Hospitality Management preferred or equivalent experience
- Fluent in English
- Proficiency in Microsoft Office programs, hotelier scheduling systems, and Opera
- Full-time availability
- Ability to work flexible hours including days, evenings, overnights, weekends, and holidays
- Ability to sit for prolonged periods and work on a computer
- Warm, friendly, sincere, and outgoing nature
- Ability to apply conflict resolution and critical thinking skills
- Able to reach, bend, balance and transport objects up to 15 lbs
- Able to access and navigate all departments within the facility
Job Qualifications
- Minimum 1-2 years managerial experience in luxury hospitality
- College degree in Hospitality Management preferred or equivalent experience
- Fluent in English, other languages an asset
- Proficiency in Microsoft Office, hotel scheduling systems, and Opera
- Ability to work flexible hours including days, evenings, weekends, and holidays
- Excellent leadership, conflict resolution, and critical thinking skills
- Warm, friendly, and sincere demeanor with a commitment to service excellence
- Physical ability to reach, bend, balance and lift objects up to 15 lbs
- Ability to navigate all hotel departments
Job Duties
- Manage daily front office operations to present a positive hotel image and create excellent guest and team experiences
- Manage all aspects of guest experience from arrival to departure and ensure team knowledge of local area and hotel amenities
- Maintain high guest service standards as directed by the Managing Director
- Develop and maintain strong guest relationships and organize special events, promotions, and guest requests to ensure satisfaction
- Assist with front desk, bell services, and lobby coverage during absences or high volumes
- Supervise, train, coach, and develop team members fostering a positive environment
- Ensure adherence to hotel policies and procedures and maintain accountability for compliance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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